IT Support Specialist

  • 533709
  • Blacksburg, Virginia, United States
  • CALS IT
  • Agriculture / Life Science
  • Staff
  • Virginia Tech
Add to favorites Favorited View favorites

Job Description

This person serves as a member of the Help Desk team of the College of Agriculture and Life Sciences IT unit. CALS IT provides technical support to college academic units, county extension offices and agricultural research and extension centers. This person supports desktop computers and various computer peripherals; provides guidance, training, and technical support to faculty, staff, and students in the use of hardware and software packages and serves as the primary point of contact for IT related issues.

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, or an equivalent level of education and experience.
• Experience supporting and maintaining Windows and macOS systems in an Enterprise environment.
• Demonstrated ability to diagnose and repair computer hardware.
• Experience troubleshooting and resolving basic network failures.
• Excellent communication, critical thinking, and interpersonal skills.
• Must be willing to work in a dynamic environment and acquire new skills as needed.

Preferred Qualifications

• Experience with University procedures and systems.
• Experience with Active Directory, SharePoint, Jamf/Intune.

Pay Band

4

Overtime Status

Non-Exempt: Eligible for overtime

Appointment Type

Regular

Salary Information

$45,000 - $53,000; commensurate with experience

Hours per week

40

Review Date

July 28, 2025; open until filled

Additional Information

The successful candidate will be required to have a criminal conviction check.

About Virginia Tech

Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including the Innovation Campus in Northern Virginia; the Health Sciences and Technology Campus in Roanoke; sites in Newport News and Richmond; and numerous Extension offices and research centers. A leading global research institution, Virginia Tech conducts more than $500 million in research annually.

Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance.  These valuable contributions to university shared governance provide important representation and perspective, along with opportunities for unique and impactful professional development.

Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.

If you are an individual with a disability and desire an accommodation, please contact Scott Shetrone at scott.shetrone@vt.edu during regular business hours at least 10 business days prior to the event.

 

Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer

Apply Now

Already applied for a job?

Sign up for job alerts

Not You?

Thank you

Share this job

Not You?

Thank you for sharing this job

Similar Jobs

Family Services Specialist I

165-Harrisonburg/Rockingham Dept Of Social Services https://evqk.fa.us8.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/4463/?utm_medium=jobshare Harrisonburg Virginia United States Harrisonburg, Virginia, United States Family Services
Hiring Range: $42,542.00 to $79,088.00 Full Time or Part Time: Full Time Additional Detail   Salary Range: 42,542-79,088   Position Title:  Family Services Specialist I for Service Program Areas, including Foster Care, Child Protective Services, ...

Error Resolution Manager

Gen Admin Manager II Department of Taxation Commensurate with experience 5086205 Richmond Virginia United States Richmond, Virginia, United States Department of Taxation Administrative Services Full-Time (Salaried)
What we do matters. So do you.

Procurement Support Specialist

Procurement Officer I Jamestown-Yorktown Foundation $48,000.00 - $50,000.00 5086202 Williamsburg Virginia United States Williamsburg, Virginia, United States Jamestown-Yorktown Foundation Administrative Services, Procurement Full-Time (Salaried)
Make History With Us! Join JYF as a Procurement Support Specialist! If you’re detail-oriented and thrive in a dynamic environment, the Jamestown-Yorktown Foundation has a place for you. As our Procurement Support Specialist, you’ll support museum...

Nursing Assistant (Part-time): Deerfield Correctional Center

Direct Service Associate II Dept of Corr - Central Admin $18.03-$23.77/hour 5086126 Franklin Virginia United States Franklin, Virginia, United States Deerfield Correctional Center Health and Human Services, Public Safety Wage (Hourly)
WHY VADOC? WHY NOT? We provide job stability, 13 paid state holidays in addition to generous vacation, sick and personal leave, Public Student Loan Forgiveness, top-tier health benefits, enhanced retirement benefits, VA 457 Deferred Comp, Employe...

Assistant Park Manager - Smith Mountain Lake State Park

Natural Resource Spec III Dept Conservation & Recreation $55,000 - $72,100 5086208 Bedford County Virginia United States Bedford County, Virginia, United States Dept Conservation & Recreation Applied Sciences and Natural Resources, Public Relations / Communications , Public Safety Full-Time (Salaried)
The Virginia Department of Conservation and Recreation (DCR) protects access to the outdoors, natural habitats, open spaces, clean water, and safe infrastructure. We manage Virginia State Parks, including campsites, cabins, beaches, festivals, edu...

Mitigation Specialist - Pulaski

Investig and Legal Support II Indigent Defense Commission $60,210.00 + State Benefits 5086178 Pulaski Virginia United States Pulaski, Virginia, United States Indigent Defense Commission Law / Judiciary Full-Time (Salaried)
The IDC is committed to inclusive hiring and is dedicated to diversity in our workforce. We encourage and welcome qualified applicants of all identities, cultures, backgrounds, and experiences. Join the team!

Apply Now

Not You?

Thank you