Family Services Specialist I/II (King and Queen)

Hiring Range: $36,993 to Commensurate with experience

Full Time or Part Time: Full Time

Additional Detail

King and Queen County is seeking a compassionate Family Services Specialist I/II seeking to make a difference in the lives of children, families, and vulnerable adults.  Are you looking for a flexible work environment in a rural county where you can do meaningful work helping people every day? Do you thrive in a team-based approach to human services? Do you want to work with a community of dedicated professionals? If you do, we are looking for you. 

This is an opportunity to work in a county that appreciates their employees and values excellent service to their residents. Our ideal candidate will work well independently and collaboratively with a team, demonstrate a passion for working with the community and a desire to help people achieve their goals.

Family Services Specialist I represents the entry level employees working under close supervision while being trained in program areas such as, Adult/Adult Protective Services, Child Protective Services, and Foster Care/Adoption. Employees perform routine- to journey-level casework activities and the casework usually is reviewed by the supervisor prior to implementing a case action.

Family Services Specialist II is the full performance level in the occupational group for Family Services. Employees are responsible for developing and implementing individualized service plans involving the application of casework methods in Employment Services and Child Care, and basic service level caseloads of Adult/Adult Protective Services, Child Protective Services, Foster Care, Adoptions.  Employees may provide services in all program areas or specialize in one or several program areas. Typically employees perform all tasks independently and only seek supervisory advice on unusual situations or when policies and procedures require supervisory review or involvement. 

Family Services Specialist I/II General Work Tasks –  

•  Interprets laws, policies and regulations as applied to specific area of responsibility; 
•  Monitors, coordinates and administers specific programs as assigned; 
•  Coordinates services within specific area of responsibility; 
•  Interviews and assesses customer needs and other relevant factors – such as education/skill levels, abilities, interests, and support systems.  
• Informs clients of related service programs rules/regulations, and right to participate;  
• Presents cases to determine appropriate services and writes/implements service plans;
• Provides case management services to monitor compliance; 
• Manages program waiting lists; 
• Tracks expenditures, prepares/submits budget estimates and ensures payment for services;  
• Completes necessary federal, state and local planning and reporting requirements; 
• Coordinates with other agencies and participates in multi-disciplinary and interagency teams providing services to customers; 
• Conducts overall monitoring of programs in specific area of responsibility; 
• Serves as resource to clients and the community in area of expertise;
• Provides after hours on-call coverage and responds to emergencies in child/adult protective services and/or foster care.

Minimum Qualifications

Minimum of a Bachelor's degree in a Human Services field or minimum of a Bachelor's degree in any field with a minimum of two years of appropriate and related experience in a Human Services area as mandated in Section 22VAC40-670-20 of the Administrative Code of Virginia and implemented by the Virginia Board of Social Services. 

Some knowledge of: social work principles and practices; human behavior and motivational theory; and social, economic, and health problems. 

Skill in operating a motor vehicle and personal computer with associated software. 

Demonstrated ability to: communicate effectively both orally and in writing; interview, assess needs, counsel and refer clients to other resources as needed; develop and implement service plans in order to insure the delivery of appropriate services to the client; make sound judgments within the framework of existing laws, policies, and regulations; respond to the client's emotions in order to accomplish services objectives;  plan and manage own work activities including service delivery preparing reports, and correspondence, record keeping responsibilities and related activities;  establish and maintain effective relationships; and stay abreast of current trends and developments in the social work field. 

Preferred Qualifications

Possession of a BSW or MSW degree is desirable. 

Demonstrated experience and/or training in child welfare is desirable. 

Demonstrated experience in working with families is desirable. 

Special Requirements

All applicants are subject to a DMV driving record check, pre-employment drug screen, and CPS and criminal history search. The investigation may include fingerprint checks(State Police, FBI); local agency checks; employment verification; verification of education(relevant to employment); credit checks; and other checks requested by the hiring authority. Employee must be willing to work in community emergency response capacity in the event of a natural disaster or emergency. Family Services Specialists are required to perform Child Protective and Adult Protective on-call duties after hours, nights, weekends and holidays in a rotation with their team members. 

Special Instructions to Applicants

Applicants are encouraged to provide a complete listing of work experience and qualifications on the application. Applications for this position must be submitted electronically through the website. Mailed, emailed, faxed, or hand delivered applications and resumes will not be accepted. The website will provide a confirmation of receipt when the application is submitted for consideration. Consideration for an interview is solely based on the information within the application and/or resume. Please refer to your account for the status of your application and this position. This position is open until filled but applications received before March 10, 2024 will be given priority.