Accounts Receivable Manager

Tidewater Community College has served South Hampton Roads – both students and employers – for 50 years. It has grown from 1 campus into a regional educational and economic force. TCC is the largest provider of higher education and workforce services in Hampton Roads, enrolling nearly 28,000 students in 2019-20. Founded in 1968 as a part of the Virginia Community College System, Tidewater Community College (TCC) services South Hampton Roads with 4 campuses in Chesapeake, Norfolk, Portsmouth, and Virginia Beach, 7 regional centers and 2 important cultural institutions. The college had 3,203 graduates in 2019-2020, 40 percent of whom pursued degrees that would let them transfer to 4-year institutions. Of South Hampton Roads residents enrolled in higher education 36% enrolled at TCC. TCC’s institutional accreditation is affirmed through 2027 by the Southern Association of Colleges and Schools Commission on Colleges.

The Accounts Receivable Manager manages and oversees various aspects of accounts receivable for a large community college, to include invoicing, receipt and refunding of receivables, collections, and oversight of the college tuition payment plan. This position ensures departmental compliance with all Commonwealth of Virginia, DOA CAPP, VCCS, and college policies and procedures relating to the management of receivables and due diligence in the pursuit of receivables for the college. Maintains current knowledge of state and federal policies relating to receivables, collections, and the Post 911-Chapter 33 program. Frequent internal communication with college departments and administration in response to inquiries and/or interpret policy and overall compliance. Manages college collection efforts through Set-Off Debt Collection (SODC) program and private collection agencies. Works with college departments to resolve student and third-party account inquiries to prevent financial loss to the college and students and the loss of student and college goodwill. Monitors and manages cash management for third party receivables and performs complex financial analysis and reconciliation of various receivable accounts within the general ledger. Oversees electronic check deposits and processes all third-party ACH and EDI deposits. Ensures timely and accurate processing of invoices, payments, and refunds associated with third party receivables as well as student accounts in collection. Performs weekly & monthly financial reporting for the AR, WFS, campus, and Roper Theatre departments. Coordinates, analyzes, and interprets financial information received from the business offices, grants, financial aid, and other departmental staff. Assists in the planning, organizing and direction of financial activities to include the formulation and controlling of internal policy. Supervises trains and provides guidance for departmental staff. Reviews and approves accounting transactions prepared by staff members and processes the transfer of funds supporting state bank check deposits. Ensures document management and retention.

Provides expansive oversight as directed by VCCC Accounts Receivable and third-party receivables for the following:

This position will require a credit check.