Administrative and Office Specialist / CBORD Specialist

Title: Administrative and Office Specialist /CBORD Specialist

State Role Title: 19013

Hiring Range: $ 32,843 - $51,000 Commensurate with experience

Pay Band: 3

Agency: Dept Behavioral Health/Develop

Location: Southeastern Va Training Centr

Agency Website: https://dbhds.virginia.gov/facilities/sevtc/employment

Recruitment Type: General Public – G

Looking for a career with meaning and purpose? Join our team at Southeastern Virginia Training Center!

Southeastern Virginia Training Center (SEVTC) is seeking an Administrative and Office Specialist /CBORD Specialist to join our team and support our food service operations and nutritional compliance. This position is responsible for managing the CBORD software system, maintaining dietary records, assisting with food service logistics, and ensuring compliance with nutrition standards for individuals in our care.

About Us

At Southeastern Virginia Training Center (SEVTC) we serve citizens with intellectual and developmental disabilities. We are an intermediate care facility operated by the Department of Behavioral health and Developmental Services (DBHDS) where we support individuals in state-of-the-art homes with accommodations unique to their specific needs. At SEVTC, we take pride in providing our individuals with a person-centered approach, fostering their independence, and ensuring their life is fully realized to their potential. Our employees are our most valuable asset, and we take time to invest in their health, wellness, and happiness.

Job Duties

CBORD System Management:

• Maintain and update the CBORD database, including meal lists, menus, recipes, food tickets, and compliance reports.
• Ensure dietary compliance by managing resident diet orders, allergies, dislikes, supplements, and clinical notes.
• Oversee the meal production cycle, ensuring proper food selection based on dietary needs.
• Perform daily system updates, including new admissions, tray ticket modifications, menu production, and census reports.
• Maintain security settings and conduct end-of-day system maintenance.
• Serve as the primary point of contact for CBORD technical support.

Food Service Operations & Support:

• Assist food service staff with tallies, meal tickets, and labels to ensure proper meal distribution.
• Train new employees on understanding tallies, tray tickets, and compliance procedures.
• Support food service operations by answering telephones, assisting supervisors, and responding to inquiries.
• Work with the Food Director and inventory technician to manage food inventory and vendor item maintenance.
• Ensure overall nutritional compliance by coordinating with management for recipe production and food service quality control.

Schedule:

•  6:00 AM – 2:30 PM
• Includes weekends and holidays
• Must be available for overtime and shift flexibility as needed

Additional Information:

• This position is considered essential personnel and will be required to report to work during facility needs or emergencies.
• All new hires must complete a 5-day Pre-Service Training Program (8:00 AM – 4:30 PM daily).

 Skills and experience required:

We are looking for candidates who are passionate about helping others and making a positive impact in their lives We also seek the following:

• Experience in food service operations, nutrition compliance, and meal production.
• Strong organizational, problem-solving, and communication skills.
• Skill in computers including data entry, reporting, and use of Microsoft Office (Word, Excel).
• High school diploma or equivalent required

Bonus points if you have:

• Experience with CBORD or similar food service management software preferred.
• SERV safe certified
• Certified by Commonwealth of Virginia for food sanitation or obtain within 2 months.
• Ability to work in a fast-paced environment and manage multiple responsibilities.

 What we offer:

We offer an array of benefits to help you take care of you and your family:

• Health, vision and dental; multiple plan choices!
• Health and dependent care flexible spending accounts.
• 13 paid holidays.
• Paid time off to include sick leave, family personal leave, annual leave, parental leave and more!
• Life and long-term care insurance.
• Retirement and savings to include - membership in the Virginia Retirement System (401(a) defined benefit plan) and the commonwealth’s deferred compensation plan.
• Short term and long-term disability benefits.
• Employee assistance program, wellness, employee discounts and so much more!

 Person Centered. Community Based.

SEVTC’s mission is to provide quality, person-centered services for individuals with intellectual and developmental disabilities and their families in partnership with a community-based system of supports.

We envision SEVTC as a center of excellence providing specialized supports that enable successful community living for individuals with intellectual, developmental and behavioral challenges across the state of Virginia.

Our values reflect an environment where: individuals lead self-determined lives that focus on empowerment, dignity and respect, employees are valued and appreciated as out most import asset, individuals and employees live, work and play in an environment that is safe and free from harm, collaboration with DBHDS, community partners, and family members is welcomed and fostered, and resources are utilized in a thoughtful and efficient manner.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Application Requirements: Applications and résumés for this position are accepted electronically through the Commonwealth of Virginia’s Electronic Recruitment System only. Interview decisions will be based solely on the information provided in your electronic application and/or résumé. Please ensure you detail all relevant work experience clearly and specifically; we will not make assumptions about your qualifications.
You will receive a confirmation of receipt once your application and/or résumé has been successfully submitted. To check the status of your application, refer to “Your Application” in your account.

Applications/résumés will begin to be reviewed within five (5) days of the posting date.

Background Investigation: All applicants are subject to an extensive background investigation and a pre-employment drug screening. This investigation may include fingerprint checks (State Police, FBI), local agency checks, Department of Social Services/Child Protective Services checks, employment verification, and verification of education relevant to the position.

Under Virginia Code §§ 37.2-314 and 37.2-408.1, the Department of Behavioral Health & Developmental Services (DBHDS) cannot employ or utilize as volunteers’ individuals convicted of specific ("barrier") crimes or those with pending "barrier" charges.

Reasonable Accommodations: Reasonable accommodations are available to individuals with disabilities during the application and/or interview process in accordance with the Americans with Disabilities Act. If you require assistance or accommodation, please notify Human Resources at Personnel2@dbhds.virginia.gov during business hours (8:00 a.m. to 4:30 p.m.).

Equal Opportunity: The Commonwealth of Virginia is committed to conducting all aspects of human resource management without regard to race (or traits historically associated with race, including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), sex, color, national origin, religion, sexual orientation, gender identity or expression, age, veteran status, political affiliation, disability, genetic information, and pregnancy, childbirth, or related medical conditions.* There shall be no retaliation against anyone making allegations of violations of this policy.

Veteran Preference: DBHDS is a Virginia Values Veterans (V3) certified employer and provides hiring preferences to qualified veterans and service members. We highly encourage veterans, active members of the Virginia National Guard, and U.S. Military Reserve members to apply and respond accordingly on the state application.

Contact Information

Name: Sarita Jordan

Phone: 757-424-8545

Email: sarita.jordan@dbhds.virginia.gov

 In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.