Administrative Assistant – Academic Student Services

Working Title: Administrative Assistant – Academic Student Services

State Role Title: Administrative and Office Specialist III

Position Type: Full-time Staff (Classified)

Position Status: Full-Time

FLSA Status: Non-Exempt: Eligible for Overtime

College/Division: Student Academic Success

Department: 100540 - Academic Student Services

Pay Rate: Pay Range

Specify Range or Amount: $37,500-$41,000

Is this a JMU only position? No

Is this a grant-funded position? No

Is this a Conflict of Interest designated position? No

Beginning Review Date: 1/30/2026

About JMU:

At James Madison University (JMU), we’re more than just a publicly funded institution — we’re a vibrant, welcoming community located on a stunning campus where innovation, collaboration, and personal growth thrive. Our mission is to prepare students for a bright future, and we believe that starts with supporting the people who make it all possible: our employees.

Why Work at JMU?
We offer a comprehensive benefits package designed to support your professional journey and personal wellbeing:
• Generous Leave: Enjoy paid vacation, sick leave, parental leave, community service leave, and 19 paid holidays annually.
• Comprehensive Health Coverage: Access high-quality health insurance options that fit your needs.
• Retirement Options: Plan for your future with retirement benefits through the Virginia Retirement System.
• Employee Well-Being: Our Balanced Dukes program promotes wellness and work-life integration through resources, events, and support.
• Tuition Waiver Program: Advance your education with our tuition waiver program for undergraduate and graduate courses taken at JMU.

At JMU, we believe in Being the Change — and that starts with creating an environment where you can grow, contribute meaningfully, and feel supported every step of the way.

Discover what makes JMU a great place to work: bit.ly/JMUEmployment

General Information:

This position provides essential administrative and operational support for the Honor Council, Academic Student Services, and the Associate Vice Provost for Academic Support and the Director of Transfer Initiatives, including budget coordination, meeting scheduling, and maintenance of key academic resources.

Duties and Responsibilities:

• Provides administrative/office support for the Honor Council and Honor Council Coordinator, including:
o Manages the Honor Council budget, including processing employment paperwork and reconciling the departmental credit card.
o Schedules faculty representatives for Honor Council hearings.
o Processes Honor Council informal resolution agreements and enters agreements into the honor code violation database.
• Provides administrative support to the Associate Vice Provost for Academic Support and the Director of Transfer Initiatives and to the Assistant Vice Provost for Academic Student Services, including:
o Arranges and schedules meetings, including calendar management for assigned administrators.
o Manages the Academic Student Services budget, including processing employment paperwork, ordering supplies, and coordinating travel authorizations and reimbursements.
o Supports transfer-related events, programs, and special projects.
o Maintains and updates Transfer Virginia transfer guides and JMU online major guides.
o Assists with general support and special projects for the Vice Provost for Student Academic Success team.

Qualifications:

• Knowledge of effective and efficient office management practices.
• Ability to interpret and follow oral and written instructions, policies, and procedures.
• Strong written and verbal communication skills.
• Demonstrated ability to work independently, manage multiple tasks, and set priorities.
• Ability to manage confidential material with discretion.
• Ability to work effectively in a fast-paced environment.
• Strong teamwork skills and ability to collaborate with colleagues across units.
• Technological proficiency, including Microsoft Word, Excel, Outlook, Access, and Teams.

Additional considerations:
• Experience with PeopleSoft Student Administration, Finance, and Human Resources.
• Experience with the eVA online procurement system, Chrome River, and AIM.
• Webpage editing or content management skills.

Additional Posting Information:

Conditions of Employment:  

Employment is contingent upon the successful completion of a criminal background check.

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.

EEO Statement:

James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.

We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.

Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: (540) 568-6991.

Reasonable Accommodation:

If you are an individual with a disability and need assistance searching or applying for jobs please contact us at (540) 568-3597 or jobs@jmu.edu. You may also visit the JMU Human Resource Office, located at 752 Ott Street, Harrisonburg, VA 22807 and we will be happy to assist you.