Admissions Support Specialist

Title: Admissions Support Specialist

State Role Title: Admission Support Specialist

Hiring Range: $35,000 - $60,000

Pay Band: 3

Agency: Dept Behavioral Health/Develop

Location: Northern VA Mental Health Inst

Agency Website: https://dbhds.virginia.gov/facilities/nvmhi/

Recruitment Type: General Public - G

Job Duties

We are seeking a dependable and highly motivated team player to perform administrative functions in our Admissions Department. Responsibilities include bed management and patient registration , data entry within electronic medical records. Collaboration with primary are staff, Nursing Staff, Clinical Staff and Community Services Board(CSB) Staff. Direct interaction with patients during admission intakes. This is a fast-paced environment with rapidly changing priorities.

The ideal candidate will have excellent oral and written communication skills, be organized, be able to handle multiple tasks simultaneously, work independently, and have the ability to interact effectively with people who are dissatisfied and upset and still provide excellent customer service.

A work sample for data entry and spreadsheets will be given at the time of interview.

The work schedule is weekend coverage from 6:00 pm to 6:00 am., holidays and occasional weekday coverage. This schedule may change on an as needed basis.

Minimum Qualifications

Experience in a healthcare setting required with patient registration and/or customer service

Significant data entry experience required.

Demonstrated experience with filing systems required.

Prior experience with Microsoft Office including Excel required.

Additional Considerations

Experience working and interfacing with all levels of health care clinical staff preferred.

Chart audit experience preferred.

Medical Terminology coursework strongly preferred.

Associate Degree or equivalent college courses in the Healthcare field preferred

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Northern Virginia Mental Health Institute only accepts online applications via PAGEUP. Resumes and other documents may accompany the application but will not serve as a substitute for an application. Faxed, e-mailed or mailed applications will not be accepted. Please refer to your PAGEUP account for the status of your application and this position. This posting will remain open for a minimum of five (5) business days. 

Northern Virginia Mental Health Institute offers a comprehensive benefit package to include your choice of four health insurance plans, paid life insurance and retirement plans, 12 paid holidays, annual and sick leave. 

Commonwealth’s Alternate Hiring Process: In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Certified Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: https://www.vadars.org/drs/cpid/PWContact.aspx

Contact Pathways

Led by the Virginia Department for Aging and Rehabilitative Services and the Virginia Department for the Blind and Vision Impaired, the Career Pathways grant will help nearly 500 Virginians with disabilities, including young adults and veterans, gain new skills and credentials through Career Pathways to seek employment in competitive, high-demand, high-quality occupations.

www.vadars.org  or call DARS at 800-552-5019. 

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact Human Resources at (HR Rep phone #) for assistance. Minorities, Individuals with disabilities, Veterans, and people with National Service experience are encouraged to apply. EEO/AA/TTY.  
 
Northern Virginia Mental Health Institute  is an Equal Opportunity Employer. Employment opportunities are open to all regardless of race, sex, color, national origin, religion, sexual orientation, gender identity, age, veteran status, political affiliation, genetics or disability. 

DBHDS is a healthcare organization and must comply with the federal Centers for Medicare and Medicaid Services (federal CMS) guidance on Omnibus COVID-19 Health Care staff Vaccination Regulation which requires vaccination of all employees or an exemption. A job offer of employment is contingent upon the candidate meeting these guidelines as a condition of employment. 

Contact Information

Name: Eileen Pattisall

Phone: 703-645-3131

Email: eileen.pattisall@dbhds.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.