Associate Registrar, Annandale Campus

https://jobs.vccs.edu/postings/72657

Fairfax County, Virginia, United States

Hold for NV280-VP Student Affairs

Northern VA Community College

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Title: Associate Registrar, Annandale Campus

Agency: Northern VA Community College

Location: Fairfax County - 059

FLSA: Exempt

Hiring Range: $65,000-$75,000

Full Time or Part Time: Full Time

Additional Detail

Job Description:

General Description:
The Associate Registrar effectively manages the Annandale Enrollment Services Center, ensuring accurate and timely information is provided to new, current, and returning students on a broad spectrum of student services. Hires, trains, and supervises Enrollment Services Center staff members. Handle highly sensitive and complex issues confidentially and in keeping with college and VCCS policies. Processes subpoenas in a timely manner and follow all legal guidelines associated with FERPA and other laws.

Duties and Tasks:

Leads and directs staff to promote and sustain excellent and efficient operation of the registrar’s office.
Serves as a member of the college-wide Registrar/Associate Registrars’ Work Group and represent the Annandale Campus in registrars’ monthly meetings.
Serves as the final review point for Level I the Domicile Appeals.
Executes special assignments and operations that require restricted SIS access for Social Security number updates, grade changes and various audits;
Manages the campus senior citizen enrollment and advising process.
Represents the College in court proceedings when required by subpoenas.
Fosters collaborative working relationships with academic deans, registrars, business managers, CRO staff members and other colleagues.
Handles all complex Level 1 appeals and incoming domicile cases personally and provide training to staff on domicile determination.
Conducts outreach programs within the college, community, and with high schools as requested.
Coordinates the office’s participation in NOVA information sessions, college fairs, high school fairs, transfer fairs and other outreach events as assigned.
Provides advising to students on international admissions, academics, domicile, FERPA, and college policies and procedures.
Remains current on degree programs and test interpretation to provide accurate advising information. Assists with student orientation sessions.
Mentors staff members.
Follows college’s guidelines and procedures to ensure proper changes in grades.
Maintains current information on academic renewal, repeat policies, etc. and communicate those policies clearly to students, faculty, and staff members.
Ensures accurate and timely completion of enrollment verification, grade changes, weekly audits, academic renewals, CRT reports handled by registrar.
Collaborates with the Central Records Office when inquiries arise about transcripts and graduation audits.
Ensures student problems are resolved efficiently and effectively.
Consults with appropriate college and campus departments in resolving student issues.
Ensures accurate and timely entry of transfer credits and test scores.

Minimum Qualifications:

Required KSAs:

Excellent customer service skills.
Strong oral and written communication skills.
Knowledge of student Information Systems and other information technology tools.
Knowledge of domicile guidelines.
Knowledge of international student visa requirements and SEVIS.
Knowledge of relevant state and federal regulations including FERPA.

Minimum Qualifications:

Experience working in a college or university Registrar’s office.
Supervisory experience in an office setting.
Experience using Microsoft Office, computer applications, and/or database software.
Available to work one evening per week.

Preferred Qualifications:

Additional Considerations:

Proficient in English and a second language.
Experience working in higher education,
Experience advising students.
Experience using student information systems.

Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer

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