Associate University Registrar for Course Operations

Part of the Enrollment Division, the Office of the University Registrar (UREG) advances the university’s teaching mission by maintaining the accuracy, integrity, and security of student academic records. UREG also leads curriculum management, course scheduling, and course evaluations (SETs) within the Office of the University Registrar (UREG).

The Associate University Registrar for Course Operations will report to the Deputy University Registrar as part of the UREG leadership team. This position will support and contribute to strategic planning, policy development, and service delivery across the university’s twelve schools. They should possess substantial knowledge of university registrar operations and function effectively as an engaging, collaborative manager committed to building equitable and healthy teams.

Key Responsibilities

Inclusive Leadership & Team Development

• Foster a collaborative, equitable, and healthy work culture aligned with UREG’s commitment to Inclusive Excellence.
• Apply an equity-minded approach to decision-making, team management, and service delivery.
• Support staff development through regular meetings, feedback, mentorship, and professional growth opportunities.
• Promote work-life balance and model healthy conflict resolution practices.

Course Operations Management

• Lead and manage teams responsible for course scheduling and Student Experience of Teaching (SET) evaluations.
  
• Oversee and optimize operational processes using platforms such as 25Live, X25, and Blue.
  
• Establish and maintain institutional policies and procedures to ensure efficient and consistent course operations across all schools.
  
• Serve as a subject matter expert and resource for students, faculty, and staff on course operations.
  

Strategic Planning & Institutional Collaboration

• Provide vision and leadership for the university’s centralized/distributed model of course operations.
• Collaborate with academic units and administrative offices to improve curriculum and scheduling workflows.
• Participate in university-wide committees and working groups focused on academic operations and policy development.
• Lead and manage projects that enhance course operations, track progress, and implement process improvements.

Service Excellence & Community Engagement

• Respond to inquiries from students, families, and faculty with professionalism, empathy, and clarity.
• Work cross-functionally to improve services that intersect with curriculum and course operations.
• Support efforts to enhance the student experience through streamlined academic processes and responsive service.

Required Qualifications

• Education: Master's degree
• Experience: At least five years of experience in academic administration. Additional experience may be considered in lieu of a degree
• Exceptional communication and relationship-building skills across diverse groups
• Proven ability to lead projects and teams in decentralized environments
• Strong analytical and problem-solving abilities
• Intellectual curiosity and commitment to professional growth
• Comfort with change and ability to thrive in dynamic settings.

Qualified candidates must hold a Master’s degree and have at least five (5) years of experience in academic administration or operations. The candidate(s) should also have a high level of comfort in learning new technologies and training or supporting others in using new technologies.

In addition, successful candidates must possess the following qualities and skills:

• Ability to communicate effectively, both orally and in writing, with people from all levels and backgrounds at the University, including students, families, and faculty members-successful candidates must excel in this area and will be able to demonstrate their ability to do this particularly well in challenging contexts
• Ability to lead and manage projects and groups effectively in a decentralized environment-ability to build trusting, collaborative relationships and inspire others to work toward a common goal without needing formal authority to be successful-successful candidates must excel in this area and will be able to demonstrate their ability to do this particularly well in challenging contexts
• Deep intellectual curiosity and desire to understand the principles and values that shape cultures and processes in particular ways; ability to draw upon that understanding to recommend changes that advance those principles and values
• Excellent analytical skills-ability to independently define problems accurately and concisely, using both quantitative and qualitative methods, develop and execute one or more solutions, and evaluate its effectiveness
• Ability to work successfully with individuals from diverse backgrounds, cultures, and life experiences
• Ability to achieve success within a rapidly changing and, at times, uncertain environment-must be comfortable with and inspired by the prospect of change

Preferred Qualifications

Preferred requirements include prior knowledge of academic scheduling, previous experience working directly with faculty, knowledge of the policies and procedures of curricular development, PeopleSoft, or other student information systems, and/or the ability to independently analyze and redesign business processes through change management methodologies.

Additional Information

Applicants not employed at UVA please apply through the UVA job board ; current employees please search and apply for jobs on the UVA Internal Careers website and complete an application and upload the following required materials:

• Cover letter
  
• Resume
  

Please note that multiple documents can be uploaded in the “Resume” box. Applications that do not contain all required documents will not receive full consideration. For additional information about the position, please contact Kiama Anthony Bishop , Deputy University Registrar. For questions about the application process, please contact Michele Jarman , Academic Recruiter.

This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally requires a regular in-person presence weekly in Charlottesville, Virginia. Members of the UREG leadership team are currently expected to work in person at least three days a week.

Anticipated Hiring Range: $90,000 - $100,000, commensurate with education and experience. This is an EXEMPT level, benefited position. For more information on the benefits at UVA, visit hr.virginia.edu/benefits .

The position will remain open until filled. Application review will begin on January 5, 2026.

This position will not sponsor applicants for work visas now or in the future. The University will perform background checks on all new hires prior to employment.

This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs.

The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Click here to read more about UVA’s commitment to non-discrimination and equal opportunity employment.