Director of Facilities Maintenance and Operations

Department: Facilities & Campus Operations

Classification: Administrative Faculty

Job Category: Administrative or Professional Faculty

Job Type: Full-Time

Work Schedule: Full-time (1.0 FTE, 40 hrs/wk)

Location: Fairfax, VA

Workplace Type: Hybrid Eligible

Salary: Salary commensurate with education and experience

Criminal Background Check: Yes

Motor Vehicle Records Check: Yes

About the Department:

George Mason University Facilities ensures a quality physical environment supporting the mission of the university. We will be the technical and business experts of choice with the total trust and confidence of our students, faculty and staff.

About the Position:

Ready for your next career move? Then become part of the George Mason patriot team. As a State employee of Virginia, you'll have the opportunity to work on our beautiful Fairfax campus with 677 acres of wooded land.

We’ve got the work. Now, we need an additional team member to contribute to our busy environment. We want someone who is reliable, takes pride in their work, and will make a noticeable contribution to the educational facilities at George Mason. Our leadership team will trust that you will get the job done.George Mason’s Facilities & Campus Operations department is committed to providing a safe, functional, and clean community experience at the university. So, what’s in it for you?Great benefits for you…

• Lots of leave, including paid annual leave, paid holidays, paid sick leave, paid two-week winter break (please note – the break employees often receive during the holiday season is not regularly guaranteed and is subject to annual approval);
• Free tuition, up to 12 credit hours during the academic year and professional development. Yes, you can earn a college education while earning a salary;
• Commuter Choice Transit Benefit;
• Virginia Retirement System Hybrid Plan; and
• Patriot Perks discounts to restaurants, events, and more!

For you and your family…

• Health/dental/vision benefits; and
• Tuition dependent benefit (restrictions apply).

The Director of Facilities Maintenance and Operations manages and directs, through subordinate supervisors and staff, the technical and administrative aspects of several operating divisions and offices including multiple Zones that include mechanical, electrical, life-safety, architectural and grounds trades groups and night operations group to provide maintenance and repair services to the buildings and their utilities distribution systems in an efficient, economical and safe manner for the University community. Included are two self-sustaining maintenance groups at satellite campuses in addition to the primary group at the main campus.

In addition, the Director of Facilities Maintenance and Operations is responsible for and ensures proper oversight and efficient operations of our vehicle and equipment fleet, elevator, and project management programs.

Responsibilities:

Administration and Planning

• Plans, organizes, manages and directs, through subordinate Managers, the technical and administrative functions of six maintenance and repair trades operating zones consisting of over 150 skilled personnel providing operation, service support, renovation, maintenance and repair services for the University buildings and grounds, including, but not limited to mechanical, electrical, plumbing, life safety, and architectural systems;
• Directs and ensures proper oversight and efficient operations of the vehicle and equipment fleet, elevator, and project management programs and ensures proper regulatory and documentation compliance;
• Responsible for the development of the GMU Master Maintenance Program (MMP) and ensures satellite maintenance programs mirror the MMP and makes weekly visits to satellites to determine acceptable delivery of service and customer satisfaction;
• Develops and manages the Facilities Management environmental control and hazardous material programs to include asbestos remediation and abatement;
• Establishes and schedules work based upon force capabilities and seasonal needs;
• Determines what work can be accomplished with in-house resources and directs overload to contract service providers;
• Provides direction and guidance to work centers in the preparation of operations and work schedules, contingency plans and funding;
• Develops and implements operating policies, procedures and emergency operation plans to respond to critical needs such as snow removal, storm damages, power outages, evening/weekend/holiday emergency response, etc.; 
• Serves as liaison officer with deans, directors, chairs and department heads to ensure departmental and building maintenance needs are attained at a satisfactory and economically feasible level; and
• Acts as the Senior Director, Facilities Management in their absence on technical and operational matters. 

Personnel Management 

• Assists with personnel actions to include selection for hiring, granting of leave and administration of discipline in accordance with established policies and procedures;
• Reviews and provides input to the performance evaluations of subordinate shop personnel;
• Works with Facilities Human Resources and Central HR to ensure proper documentation of personnel issues and guides employees on corrective measures required to adhere to established policies and procedures;
• Identifies and initiates actions to address individual and crew training for improvement of the technical and personnel skills of shop personnel through formal schooling or in-house programs;
• Develops a key personnel succession plan and ensure quality supervision; and
• Provides leadership, mentoring and training to all staff. 

Fiscal Management 

• Assists in budget preparation by analyzing facility, material, equipment, tool and manpower requirements in the development of the Facilities Operations budget;
• Prepares preliminary budget requirements for operating and maintenance reserve needs based on desired level of maintenance and plans for repair work;
• Plans and budgets for replacement of maintenance equipment and shop tools;
• Ensures vehicles and equipment is appropriate for the various functions of the organization and that a proper replacement plan is available at all times;
• Reviews and authorizes shop generated purchase requests for materials, equipment, tools and services; and
• Monitors expenditures to ensure operation and project costs are kept within budget limitations. 

Performs other related duties as assigned 

• Supports the Senior Director of Facilities Management in completing other related duties and reports as needed. 

Required Qualifications:

• High school diploma or equivalent;
• Significant full-time professional experience in overseeing a large-scale facilities management program;
• Substantial history of progressively responsible facilities management experience, including the supervision of management staff, preferably at a higher education institution;
• Experience in the maintenance and operation of a modern, comprehensive, computerized work order and building monitor systems;
• Experience with the development and control of budgets;
• Demonstrated knowledge in the maintenance, operation, and replacement of building systems and equipment;
• Demonstrated knowledge in management of various trades, facilities management and/or construction groups;
• Demonstrated mechanical, electrical, and architectural skills and has knowledge of plumbing, HVAC and other building systems;
• Demonstrated communication and interpersonal skills;
• Ability to read and comprehend engineering plans and specifications;
• Ability to effectively manage professional staff, develop good relationships with a wide range of people and build a collaborative work environment;
• Ability to solve problems in a strategic and tactical manner and use good judgment in making decisions;
• Ability to manage time and schedule operations to maximize efficiency;
• Ability to plan and manage maintenance budgets;
• Demonstrated commitment to customer service and a continuous quality improvement focus;
• Valid driver's license: must currently possess an appropriate, active, valid motor vehicle operator’s license that meets all of GMU’s requirements for operating state vehicles and equipment under Mason’s Vehicle Use Policy 1411 https://universitypolicy.gmu.edu/policies/vehicle-use/. The Office of Risk Management reserves the right to review the driver’s licenses and Motor Vehicle Reports (MVRs) of all candidates selected with employment contingent upon a favorable review.

Certification Preferences:

• Master licensure in Electrical, Plumbing, or HVAC, highly preferred
• HVAC Journeyman license, preferred; and/or
• Certified Facility Manager (CFM), Facilities Management Professional (FMP) or Certified Educational Facilities Professional (CEFP), and Project management professional (PMP) certification preferred.

Preferred Qualifications:

• Bachelor’s degree in related field;
• Ten or more years of full-time professional experience in facilities management; and
• Knowledge of commercial facilities maintenance operations and master level knowledge of HVAC, plumbing, or electrical building systems.

Instructions to Applicants: 

For full consideration, applicants must apply for Director of Facilities Maintenance and Operations at https://jobs.gmu.edu/. Complete and submit the online application to include three professional references with contact information, and provide a Resume for review.

Posting Open Date: June 30, 2025

For Full Consideration, Apply by:  July 14, 2025

Open Until Filled:  Yes