Benefit Programs Specialist I

Hiring Range: $44,734.00 to $59,273.00

Full Time or Part Time: Full Time

Additional Detail

APPLY HERE TO BE CONSIDERED FOR THIS POSITIONhttps://jobs.cityofchesapeake.net/postings/15365

• Schedules appointments and interviews applicants/clients; explains client rights and responsibilities according to local, state, and federal regulations and laws governing programs.
• Assists applicants/clients in securing verification of financial, medical, and social information; notifies supervisor of possible fraud cases.
• Determines employability of clients; establishes client needs, and makes referrals to other departments within and outside the agency as needed; explores other possibilities for income for clients. Collects, organizes, analyzes, and documents data in the determination of the most beneficial assistance plan for the client; checks data calculations for accuracy; determines or re-determines program(s) for which eligible.
• Grants or denies benefits and notifies the recipient of determination.
• Screens telephone calls relating to public assistance and service programs; provides information.
• Plans, manages, and implements case actions. Enters or updates information/data in a computer database; runs VEC and DMV checks on applicants/clients.
• Performs routine office tasks such as typing correspondence, data entry, preparing periodic reports for supervisor, filing, faxing, telephoning, and photocopying.
• Performs other related duties as assigned.