BSW-Academic Program Coordinator

VCU's School of Social Work has an exciting opportunity for a BSW-Academic Program Coordinator!

VCU combines learning, research, creativity, service, and discovery with a commitment to inclusive excellence. Ranked by U.S. News as one of the 30 “most innovative” public universities in the country, VCU is a premier, urban, public research university home to multiple nationally ranked programs. All full-time university staff are eligible for VCU’s generous benefits package that includes: competitive health benefits, paid annual and holiday leave, retirement planning and savings options, tax-deferred annuity and cash match programs, Virginia Retirement System (VRS), professional development & certifications, tuition waiver, parental leave, caregiving leave and community service leave. Learn more about VCU’s benefits here: https://hr.vcu.edu/careers-at-vcu/why-work-at-vcu/.


Position Overview:
The BSW-Academic Program Coordinator will support the ongoing coordination of integrated activities across the School of Social Work’s undergraduate program, priorities, and initiatives.
Duties include a variety of administrative, logistical, operational, and technical tasks in support of the program’s mission.

Essential duties and responsibilities of the BSW-Academic Program Coordinator include but are not limited to:

Managing program core functions
• Respond to student, faculty, and staff requests and issues as appropriate for their role
• Manage BSW student course registration
• Prepares travel authorizations, purchase requests, supplies, and reimbursement per university and SSW policies
• Assist BSW program leadership in designing, coordinating, and managing student engagement events
• Coordinates course evaluations (including semester and midterm), collecting the data and providing reports to leadership
• Program assessment support, includes collecting and entering data such as key course assignments, end of year surveys, and field evaluations
• Collect assessment information to include BSW Portfolio Support
• Supports BSW Program Committee and task groups (if applicable) by taking minutes
• Assist BSW program leadership in formatting and disseminating the BSW Program Committee meeting agendas and minutes
• Coordinate with BSW program leadership and academic advisors to submit ARAC petitions in a timely manner
• Assist faculty (full time and adjunct) with semester course preparation which includes coordination with HR for onboarding, confirming classroom assignments, providing required textbooks, and scheduling common meeting spaces
• Serve as the program point of contact for textbook publishers and the VCU Bookstore, making appropriate updates each semester
• Record keeping:
• BSW program records
• BSW Program committee minutes
• Student files
• Change of Grade
• Incompletes
• Independent Studies & Directed Research proposals
• CSWE compliant assessment materials
• Collect and review primary syllabi and faculty syllabi maintaining an up-to-date archive for all course modalities
• Attend budget meetings with program director and assist with monitoring program expenditures
• Monitor and process website updates and changes with program director
• Manage BSW program general email account

Course Management
• Maintaining course curriculum maps and update course competencies
• Work with the Lead Academic Program Coordinator to manage Banner scheduling, ensuring that all sections are copied (as appropriate) and that Google schedule matches the Banner schedule
• Collect and review primary syllabi and faculty syllabi maintaining an up-to-date archive for all course modalities
• Coordinates course evaluations (including semester and midterm), collecting the data and providing reports to leadership
• Ensure that all program faculty have the resources needed for their classes [both online and on campus] such as textbooks, videos, common meeting spaces, etc.
• Program assessment support, includes collecting and entering data such as key course assignments, end of year surveys, and field evaluations

Other duties as assigned
• Coordinate PERFs
• Cross-train and serve as a back-up to other program coordinators
• Provide rotating coverage for the front desk of the Dean’s Suite
• Assist program leadership as needed in the support of students
• Provide support to the program with the scholarship administrative processes

Minimum Qualifications:
• Experience working in and fostering a diverse faculty, staff, and student environment and a commitment to doing so at VCU;
• Ability to work independently and in collaborative teams, while meeting deadlines;
• Strong oral, interpersonal, and written communication skills;
• Ability to provide excellent and responsive customer service to a diverse population;
• Ability to handle sensitive and confidential matters;
• Ability to manage and prioritize multiple projects simultaneously;
• Ability to work successfully in both an in-person and remote environment.