Business Operations Specialist - EE013

Pay Band: 3

Agency: Department of General Services (DGS)

Location: Richmond, VA 

Agency Website: www.dgs.virginia.gov 

Recruitment Type: General Public – G

The DGS Division of Engineering & Buildings (DEB) is hiring for a Business Operations Specialist to provide systems operations support, coordinate DEB training efforts, and provide back-up to general administrative functions. DEB assures the life, health, welfare, and safety of occupants of buildings on state owned property by serving as the State Building Official in accord with the Virginia Uniform Statewide Building Code (COV 36-98.1). More specifically, the Division does the following:

• Develops state policies and procedures on the procurement of construction services, procurement of professional services, and establishing state building design guidelines for economy, construction practices and quality standards (COV 2.2-1132 and 2.2-4300 et seq.)
• Develops and promulgates policies, procedures, and accessibility standards through the Construction & Professional Services Manual (COV 2.2-1159) and assures conformance to these guidelines and standards by reviewing documents and performing construction inspections.
• Provides technical assistance to state agencies for programming, design, and procurement, and maintains the Building Information Tracking System, Electronic Document Review, Virginia Construction Cost Database, and Electronic Document Management.
• Manages the statewide capital outlay construction program through assistance to the Department of Planning & Budget (DPB) with Capital Budget Requests (Appropriations Act) funds distribution, Maintenance Reserve allocations, by supporting the Six-Year Capital Outlay Planning Advisory Committee (6PAC) (COV 2.2-1516) in management of the capital outlay construction Pool Funding Process, and by providing cost estimating services to support the DPB, 6PAC, House Appropriations Committee and Senate Finance Committee in their capital outlay planning.

The Business Operations Specialist will support this by coordinating various business operations to support the Commonwealth of Virginia’s Capital Outlay Program and State Building Official function.

Job duties include, but are not limited to: 

• Providing daily coordination and support for DEB’s computer/systems operations, including the Building Information Tracking System (BITS), Electronic Document Review (EDR) system, electronic records management tools, asset management tools, the DEB website, and DEB's special mailboxes and distribution lists.
• Facilitate the development of systems requirements and the documentation of operational procedures.
• Administration and support for the Virginia Construction Contracting Officer (VCCO) certification program.
• Developing, presenting, and maintaining slideshows, handouts, exercises, and other materials for Division training events, such as Construction & Professional Services Manual (CPSM) and VCCO seminars.
• Coordinating seminar logistics, including replying to inquiries from enrolled and prospective agencies, creating reports for evaluation of seminar participation and feedback, creating electronic polls and surveys, and validating and issuing certificates of attendance.
• Prepare and publish the DEB newsletter, including compiling articles provided by others, detailing information about upcoming seminars, listing recent VCCO certifications, and listing DEB notices and form updates.
• Provide back-up support for other DEB administrative staff.

This position is located in Richmond, Virginia and eligible for a hybrid telework schedule (telework up to 2 days/week) after the completion of a Telework Agreement.

We’ve got great benefits! 

DGS offers excellent health benefits at affordable pricing, pre-tax spending accounts, paid life insurance, paid Short- and Long-Term Disability benefits, paid holidays, vacation, and other leave benefits, wellness programs, and a state retirement plan with options for tax-deferred retirement savings including employer matching. Additionally, supplemental bus passes, ride share, or parking are available and DGS is a qualifying employer for the Public Service Loan Forgiveness Program.  

Minimum Qualifications 

• Experience in preparing, coordinating, and presenting training exercises and/or seminars.
• Experience in developing and documenting functional requirements for various aspects of business systems, including creating mock-ups for system improvements and reports.
• Experience in the development and execution of plans for thorough testing of system upgrades prior to operational release.
• Knowledge and experience in the design, administration, and use of web-enabled document/records management systems, database management systems, and menu-driven programs for entering, managing, and compiling reports on project data.
• Experience with word processing, spreadsheet, presentation, and database software, including the ability to independently create, review and edit a wide variety of forms, reports, and other documents.
• Excellent customer service, interpersonal, and communication skills.
• Ability to prioritize, multi-task and schedule workload to meet both normal completion schedules and special deadlines.
• Ability to work independently and exercise judgment.

Sponsorship will not be provided for this position now or in the future. Confirmation of eligibility to work will be required at time of hire. 

The selected candidate must also pass a criminal background check. 

Additional Considerations 

• VCCO or ICC Permit Technician certification.
• Administrative work experience in architecture, engineering, and/or construction.
• Knowledge of the functions of a variety of agencies of the Commonwealth.
• Experience in administering training and certification programs.
• Experience with BITS and/or Bluebeam.

Special Instructions 

The online state application must contain all required information and fully respond to questions to be considered for this job opportunity. Please be sure that all of your relevant qualifications and considerations are specifically addressed in your submitted application. 

Online applications should be submitted via jobs.virginia.gov. 

Fax, e-mail, or mail applications will not be accepted. For assistance or computer access, please visit your local Virginia Employment Office or contact our office jobs@dgs.virginia.gov or 804-786-3910.  

You will be provided a confirmation of receipt when your application has been successfully submitted. Applications will continue to be accepted until a suitable pool of candidates is received, but this position may be closed at any time after June 17, 2025. Please refer to the “Your Application” page in your account to check the status of your application for this position. Applicants in need of accommodation during the application and/or interview process may contact DGS at 804-786-3910 for assistance.    

Sponsorship will not be provided for this position now or in the future. Confirmation of eligibility to work will be required at time of hire. DGS will record information from each new employee’s Form I-9 (Employment Eligibility Verification) into the Federal E-Verify system to confirm identity and work authorization. 

The selected candidate must pass a criminal background check.

The Virginia Department of General Services is an equal opportunity employer and a proud Virginia Values Veterans (V3) Certified employer. Individuals from minoritized groups, individuals with disabilities, veterans, and individuals with AmeriCorps, Peace Corps, and other national service experience are encouraged to apply.  

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019. 

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process. 

Contact Information  

Name: DGS Human Resources  

Phone: 804-786-3910  

Email: jobs@dgs.virginia.gov