Community Health Worker - LW044

Title: Community Health Worker - LW044

State Role Title: Direct Service Associate III

Hiring Range: $33,828 - $45,000

Pay Band: 3

Agency: Virginia Department of Health

Location: LENOWISCO HQ

Agency Website: https://www.vdh.virginia.gov/

Recruitment Type: General Public - G

Job Duties

The Lenowisco Health District is seeking to fill a Community Health Worker (CHW) position based at the Wise County Health Department. These positions will focus the community and connect community members to essential resources and services that are available in their communities. The CHW's will serve as a liason between the community and available/needed healthcare services.

In addition to a rewarding work experience, VDH offers excellent employee benefits including health and life insurance, pre-tax spending accounts, state funded Short- and Long-Term Disability, paid holidays, vacation, tuition assistance, free wellness programs, and a state retirement plan with options for tax-deferred retirement savings including employer matching.

The Community Health Worker (CHW) is an integral member of the health district public health team, providing support to individuals and families both in clinic settings and within the community. The CHW works to connect community members to essential resources and services, with the goal of improving overall health and
enhancing quality of life. Serving as a liaison between the community and healthcare services, the CHW focuses on providing culturally sensitive care and communication, especially to priority populations.

Key responsibilities include facilitating health improvement initiatives, health promotion and education, and the development and support of health programs. The CHW plays a critical role in disease prevention activities, capacity building, and service coordination. They are also involved in program evaluation to assess effectiveness
and community impact. The CHW collaborates with community networks and partners to identify, prioritize, and implement public health initiatives that have the greatest potential for positive impact.

This position requires strong community engagement skills, the ability to navigate and coordinate services, and a commitment to fostering health equity and improving the overall well-being of the population.

1. Service Coordination & Client Support
 Assists clients in completing forms/applications, eligibility documents,
and referrals required to receive needed services or community
resources, as required by state/federal agencies.
 Assist clients with navigation of the healthcare systems and processes.
 Participates in care coordination and/or case management for district
core programs.
 Speaks with diverse populations in a sensitive and culturally competent
manner.
 Performs administrative tasks related to client navigation and outreach
event management.
2. Community Health Education
 Develops and delivers individual and community-based education on
diseases, prevention and health promotion practices to encourage clients
to adopt positive health behaviors.
 Educates individuals and communities on how to navigate health and
social services systems to achieve improved health outcomes.
 Fosters relationships and works with community partners to provide a
wide range of educational activities for vulnerable populations.
 Participates in and collaborates with local coalitions and groups focused
on health, aligning efforts with the agency’s needs.
 Documents and responds to requests from community groups and
organizations for information on health department programs and
services.
 Coordinates and supports community-based initiatives focused on the
social determinants of health to address health disparities.
 Develops and/or acquires educational materials from credible healthcare
and community sources for public use.
3. Clinical/Community Outreach & Engagement
 Utilizes evidence-based strategies to improve population/community
health.
 Employs policy, systems, and environmental change strategies to
effectively address health disparities.
 Identifies target audiences, strategies, interventions and programmatic
problems. Provides guidance in determining effective resolutions.
 Integrates building health literacy and cross-cultural communication
across all sectors of work.
 With proper training and competency validation, may perform client
measurements (temperature, pulse, blood pressure, height, weight),
support comprehensive risk reduction strategies, and assist with point of
care testing/laboratory specimen collection.
 Supports the clinical and outreach teams with inventory management of
outreach and educational supplies.
 Serves as a liaison between district programs, schools, community and
other local agencies.
4. Community Health Assessment Support
 Participates in the design, implementation and analysis of individual-level
and community level assessments, community health assessments (CHA)
and improvement plans (CHIP).
5. Program Support
 Participates in the evaluation of CHW services and programs.
 May assist in preparing required reports for local, state, and/or federal
funders.
 May support the team in preparing requests for proposals during the
grant application process.
 Participates in the sharing of results and findings through various
methods of communication (oral presentation, social media posting,
journal article, etc.) to identified stakeholders.
6. Other Duties
May assist with language interpretation as needed.
May perform other duties as assigned; may be required to assist in the
event of an emergency declaration.

The Virginia Department of Health offers 13 paid holidays, medical, dental, vision and life insurance, retirement plans (including 401a Cash Match and 457 Deferred Compensation Plan) as well as sick, family/personal, and annual leave!

Minimum Qualifications

Knowledge of Social Determinants of Health: Knowledge of the various social, economic, and environmental factors that influence individual and community health, including disparities in access to resources and services.

Knowledge of Mental/Behavioral Health: Familiarity with the impact of mental and behavioral health on physical health outcomes, including an understanding of common mental health issues and how they intersect with physical health needs.

Knowledge of Public Health Principles: Basic knowledge of public health practices, epidemiology, disease prevention, health promotion, and social service systems, including the roles of government agencies and community organizations in addressing health needs.

Community Experience: Experience working with priority or underserved communities, with an understanding of relevant unique challenges and resources.

Cultural Competency: Ability to communicate effectively with diverse populations, recognizing and respecting cultural norms, practices, and values within the community.

Effective Communication Skills: Ability to communicate clearly and concisely in both written and verbal formats using plain language that is accessible to individuals from diverse backgrounds. This includes the ability to adapt communication styles to meet the needs of different communities served.

Interpersonal Skills: Demonstrated ability to build and maintain positive working relationships with colleagues, community members, and stakeholders. Strong team collaboration skills and the ability to work effectively in a multidisciplinary environment.

Technology Proficiency: Ability to operate a personal computer and use internet-based tools and applications for data entry, communication, and research.

Additional Considerations

Proficiency in a second language (especially relevant languages in the community served) is highly preferred to effectively communicate with a broader population.

Previous experience in a public health or community-based agency environment, with familiarity in coordinating services and supporting public health initiatives.

Community Health Worker (CHW) certification, or the ability to obtain one after hire.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Employment is contingent upon satisfactory results of a state and federal criminal history background check and the Department of Social Service’s Child Abuse and Neglect Central Registry check, U.S. HHSIG Exclusion List check, employment reference check and E-Verify. Other financial, credit, driving, background checks or completion of Statement of Economic Interests may be required for certain positions.

VDH accepts only on-line applications. Faxed, mailed, or e-mailed applications will not be considered.
Applications are accepted until 11:55 p.m. on the job closing date. Applications and/or resumes should include relevant work history which indicates your qualifications for this position.

It is the policy of the Commonwealth and VDH that all aspects of human resource management be conducted without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists); sex; color; national origin; religion; sexual orientation; gender identity or expression; age; veteran status; political affiliation; disability; genetic information; and pregnancy, childbirth, or related medical conditions. VDH employees have a shared Code of Ethics, which can be found in the bottom banner of our website: www.vdh.virginia.gov.

If you have been affected by DHRM Policy 1.30 layoff and possess a valid Interagency Placement Screening Form (Yellow Card) or a Preferential Hiring Form (Blue Card), you must submit the card before the closing date for this position. The Card may be submitted with the state application as an attachment.
As a V3 (Virginia Values Veterans) employer VDH Welcomes Veterans to apply!

Supplemental Questions: You may be required to respond to position-specific questions at the end of this application. This information will help us evaluate your credentials and qualifications for the job. Failure to respond to any questions may disqualify you from further consideration.

Contact Information

Name: Karen Crutchfield

Phone: Not Provided

Email: karen.crutchfield@vdh.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.