Degree Completion Advisor and Records Specialist (FA049)

Location: Farmville, VA Category: Administrative/Professional Posted On: Fri Oct 31 2025 Job Description:

Longwood University invites applications for the Degree Completion Advisor and Records Specialist (FA049) position in the Office of the Registrar. The successful candidate will ensure the accuracy of degree audit, final determinations of degree certification, and diplomas for graduate majors as assigned. The Degree Completion Advisor and Records Specialist will oversee the lifecycle of the graduate student's enrollment from admissions to graduation including, but not limited to: transfer and test credit processing, academic progress and degree conferral. This position serves our veteran population as a School Certifying Official for veterans educational benefits. This position will support all operational functions within the Office of the Registrar to support the mission of Longwood University and the strategic incentives to increase graduation and retention rates. The Degree Completion Advisor and Records Specialist will work independently to appropriately apply policies governing the operations of Longwood University.

This position is located in Farmville, Virginia, and is required to work in person on Longwood University's campus.

Visa sponsorship is not available for this position.

Essential Responsibilities and Duties:

• Serve as a Degree Completion Advisor to track progress toward degree completion, process transfer credits, monitor, track, advise, and communicate progress toward graduation, process degree applications and award degrees
• Advocate on behalf of students with faculty to obtain appropriate substitutions/waivers to facilitate efficient and timely degree completion
• Identify and gain faculty approval for transfer credit substitution/waiver opportunities to facilitate efficient and timely degree completion and assist the university in being transfer friendly
• Regularly review process and implement adjustments to achieve more efficiencies
• Utilize DegreeWorks software to ensure accuracy of student degree audits, and test systems against curriculum changes
• Veterans Benefits School Certifying Official. Interpret, apply, and remain in compliance with all federal and state guidelines in assisting students in navigating application and benefits processes. Certify both initial and final enrollment certifications each semester as well as grading and graduation updating in VA-Once
• Records and registration support. Assist in course schedule review to ensure all courses are coded properly prior to registration cycle. Assist in overall phone, in-person, chat, email communications and form processing. Manage all graduate drop for non-payment, withdrawal and leave of absences.

Job Requirements:

• Strong customer service/interpersonal skills
• Demonstrated ability to be self-directed, work under pressure and be a team player
• Strong verbal communication skills including regular presentations to audiences, large and small
• The ability to change communication message to match audience
• The ability to excel in a fast-paced, ever-changing environment

Additional Information:

This position is a full-time, administrative and professional, exempt position. A successful fingerprint-based criminal background investigation is required. AmeriCorps, Peace Corps, and other national service alumni are encouraged to apply.

Commonwealth of Virginia benefits accompany this position to include:

• State health and dental benefits & flexible spending accounts
• Paid leave (which may include sick leave, personal leave, annual leave, etc.), and 13 holidays
• Retirement savings plans (some with limited employer match available (VRS))
• Life & Long-Term care insurance
• Employee Assistance Program
• Employee discounts for various services, including Verizon.
• Educational benefits for most employees
• Cost-effective Fitness Center membership for employees

In compliance with the Americans with Disabilities Act (ADA), Longwood University will provide, if requested, reasonable accommodations to applicants in order to provide access to the application and/or interview process. You are not required to note the presence of a disability on your application. If, however, you require accommodations in the application and/or interview process, please contact the Office of Human Resources at 434-395-2074 or humres@longwood.edu .

Per CFR: Title 34, the Title IX Coordinator's contact information can be located through this link http://www.longwood.edu/titleix/ .

A diversified workforce is an important part of our strategic plan. EOE/AA