Deputy Chief and Director of Business Platform Solutions

Title: Deputy Chief and Director of Business Platform Solutions

State Role Title: Info Technology Manager II

Hiring Range: $185,000 - $195,000

Pay Band: 7

Agency: VA Information Tech Agency

Location: VA Information Technologies

Agency Website: www.vita.virginia.gov

Recruitment Type: General Public - G

Job Duties

The Virginia Information Technology Agency (VITA) is seeking a Deputy Chief and Director of Business Platform Solutions (BPS) to lead the strategy, governance, and execution of our enterprise business platform services.

This role is responsible for enabling the successful adoption and lifecycle management of platforms that support agency operations across the commonwealth.

Through strategic planning, cross-agency collaboration, and strong team leadership, the Director ensures the delivery of modern, secure, and scalable platform solutions that drive business value.

This position is also critical in establishing governance frameworks, ensuring security and policy compliance, and promoting statewide adoption.

Key Responsibilities:

• Strategic Leadership: Define and execute a multi-year roadmap for business platform services aligned with organizational priorities.

• Team Management & Oversight: Cultivate a high-performing team culture, providing leadership to managers and platform delivery teams.

• Platform Service Enablement: Oversee the implementation and support of new platform services; ensure reliability, operational excellence, and user satisfaction.

• Governance & Compliance: Establish governance models and partner with security teams to ensure all platform services meet compliance requirements.

• Stakeholder Engagement: Serve as a trusted advisor to agency leaders and internal partners; drive alignment between platform services and business goals.

• Innovation & Continuous Improvement: Monitor emerging technologies and trends; define KPIs and lead continuous improvement initiatives.

• Financial Planning & Budget Oversight: Develop and manage budgets for platform services; forecast financial needs, ensure cost-effective delivery, and align investments with business value.

At VITA, we are driven by our mission to deliver sustainable and effective results through innovative, efficient, and secure services. Our vision is to be Virginia's most customer-focused technology partner, dedicated to empowering the Commonwealth by connecting, protecting, and innovating.

Be a part of our transformative journey. Apply now and contribute to shaping the future of technology in Virginia!

Minimum Qualifications

• Considerable progressive experience in IT leadership roles, with at least 5 years in a senior management or director-level role overseeing enterprise platforms or business systems.

• Proven experience managing large, cross-functional teams, including second-line managers (minimum: 30+ staff).

• Demonstrated success in leading enterprise platform adoption (e.g., CRM, ERP, Low Code/No Code, RPA, AI, shared business services) across complex organizations or government agencies.

• Strong understanding of enterprise platform governance, implementation lifecycle, risk management, and change enablement.

• Experience working with agency leadership to align platform services with business goals, ensure value realization, and enable sustainable adoption.

• Experience with modern business platforms (e.g., Microsoft Power Platform, Box, GitHub, CoPilot, Dynamics 365, etc.) and integration strategies.

• Proven ability to develop, mentor, and lead leaders, with a track record of building high-performing, service-oriented team

Additional Considerations

There are no additional considerations at this time.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

This position is eligible for one (1) day telework.

Applicants must consent to a fingerprint background check.

The Commonwealth of Virginia welcomes all applicants authorized to work in the United States. Sponsorship is not provided; therefore, applicants must be a citizen or national of the U.S., a Lawful Permanent Resident, or an alien authorized to work.

State applications and/or resumes will only be accepted as submitted online by 11:55 p.m. on the closing date through the state applicant tracking system. We will not accept applications, resumes, cover letters, etc. in any other format. Please refer to “Your Application” in your PageUp account to check the status of your application for this position. The decision to interview an applicant is based on the information provided in the application and/or resume.

Reasonable accommodations are available to persons with disabilities during the application and/or interview processes per the Americans with Disabilities Act.

VITA is a “Virginia Values Veterans” (V3) official certified state agency that provides hiring preference to Veterans and Members of the Virginia National Guard in support of Executive Order 29, (2010). If you are a Veteran or Virginia National Guard Member, we encourage you to apply and receive preference in the hiring process. AmeriCorps, Peace Corps and other national service alumni also are encouraged to apply.

Contact Information

Name: VITA Human Resources

Phone: VITAhr@vita.virginia.gov

Email: VITAhr@vita.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.