Enrollment Services Specialist

Virginia Peninsula Community College is a two-year institution of higher education established as a part of a statewide system of community colleges. It primarily serves the residents of the cities of Hampton, Newport News, Poquoson, and Williamsburg, and the counties of James City and York.

The search will remain open until the position is filled; however, to be considered for the initial screening, candidates should submit an application package by May 2, 2024.

The Enrollment Management department provides prospective and continuing students opportunities for success through a variety of informational and enrollment services. Enrollment services are provided on a continuous basis from the time of the individual’s formal entry to Virginia Peninsula Community College, through graduation and beyond. The department supports the instructional programs of the College through transfer credit evaluation, graduation clearance, annual calendar planning, enrollment reporting, and registration. The department also maintains regulatory requirements pertaining to database maintenance, application processing, domicile determination, and academic records management. Through its recruitment and admission services, the department supports educational outreach efforts and promotes the College as a viable education resource in the community, in the workplace, and in the minds of potential students. Finally, the Enrollment Management division provides leadership and/or serves as an important resource to committees across campus and works closely with the Information Technology department to implement and maintain the student information contained within the VCCS Student Information Systems.

The Enrollment Services Specialist will promote a customer service-oriented atmosphere by addressing current and prospective students’ needs (via email, phone, electronic chat, or in-person) in an effective and timely manner. Cross trained in general enrollment services to assist with admission, registration, records, and graduation processes.