Family Services Specialist I/II

Hiring Range: $36,993.00 to May be higher depending on experience

Full Time or Part Time: Full Time

Additional Detail

Titles Description- A Family Services Specialist I represents the entry level employees working under close supervision while being trained in program areas such as Adult Protective Services, Child Protective Services, Foster Care/Adoption, Child Care and Employment Services. Employees perform routine entry level casework activities, and the casework is usually reviewed by a supervisor prior to implementation case actions. 

Family Services Specialist II represents the full performance level. Employees are responsible for developing and implementing individualized service plans involving the application of casework methods and basic service level caseloads of Adult Protective Services, Child Protective Services, Foster Care and Adoption. Employees perform all tasks independently and seek supervisory advice on unusual situations or when policies and procedures require supervisory review or involvement. 

Interprets laws, policies and regulations as applied to specific area of responsibility. Monitors, coordinates, and administers specific programs as assigned. Coordinates services within specific area of responsibility. Interviews and assesses customer needs and other relevant factors such as education/skill levels, abilities, interests and support systems. Informs clients of related service programs rules/regulations and right to participate. Presents cases to determine appropriate services and writes/implements service plans. Provides case management services to monitor compliance. Manages program waiting list. Track expenditures, prepares/submits budget estimates and ensures payment for services. Completes necessary federal, state, and local planning and reporting requirements. Conducts overall monitoring of programs in specific area of responsibility. Services as resource to clients and the community in area of expertise. Provides after hours on-call coverage and responds to emergencies in child/adult protective services and/or foster care. 

Minimum Qualifications: Minimum of a Bachelor’s Degree in a Human Services field or a minimum of a Bachelor’s Degree in any field with a minimum of two years of appropriate and related experience in a Human Services area as mandated in Section 22VAC40-60-20 of the Administrative Code of Virginia and implemented by the Virginia Board of Social Services. 

Knowledge of social work principles and practices, human behavior, and motivational theory, and social, economic, and health problems. Knowledge of laws, policies, and regulations relating to human services program areas and legal procedures as related to program area. Skill in operating a motor vehicle. Skill in operating a personal computer with associated software, preferably Microsoft Office. Ability to communicate effectively both orally and in writing. Demonstrated ability to interview, assess needs, counsel and refer clients to other resources, as needed. Demonstrated ability to develop and implement service plans in order to ensure the delivery of appropriate services to the client. Ability to analyze case information to make sound judgements within the framework of existing laws, policies, and regulations. Ability to respond to the client’s emotions in order to accomplish services objectives. Ability to plan and manage own work activities including service delivery, preparing reports and correspondence, record keeping responsibilities and related activities. Ability to establish and maintain effective relationships with others and stay abreast of current trends and developments in the social work field. 

Preferred Qualifications: Possession of a BSW or MSW degree and/or a Commonwealth of Virginia Social Work license. Prefer previous experience working with social work principles and practices. Prefer experience with agency associated database programs and software. Prefer experience in Foster Care, Child Protective Services, or Adult Protective Services and completion of required training programs. 

Special Requirements: Applicants may be subject to a Criminal History Background search, Central Registry search, DMV/driving record check, and/or pre-employment drug screen. The investigation may include fingerprint checks (State Police, FBI) local agency checks, employment verification and references, verification of education (relevant to employment), credit checks (relevant to employment) and other checks requested by the hiring authority. This position is covered under Code of Virginia 63.2-1601.1 or 63.2-1720 requiring the finalist candidate to submit to fingerprinting and provide personal descriptive information for a criminal history record check through the Central Criminal Registry Records Exchange and a search of the Central Registry. All offers of employment are contingent upon satisfactory results of the required checks and screenings. Employee must be willing to work in the community emergency shelter on the event of a natural disaster or emergency. Based on the response to this posting, this position may be filled as a Family Services Specialist I or Family Services Specialist II. Applicants are encouraged to provide a complete listing or work experience and qualifications on the application. 

Special Instructions to Applicants: Applications for this position must be submitted electronically through this website. Mailed, emailed, faxed or hand-delivered applications and resumes will not be accepted. This website will provide a confirmation receipt when the application is submitted for consideration. Consideration for an interview is based solely on the information provided. Applicants must include complete work history, including periods of unemployment, if applicable. Please refer to your HR account for the status of your application for this position. Please note this position is open until filled, however preference will be given to applications received by 04/19/2024. 

Name:             Amanda Munford 

Phone:             757-653-3110

Address:          INTERVIEWS WILL BE HELD AT: 

            26022 Administration Center Drive Courtland, VA 23837