Title Description- Family Services Specialist I represents the entry level employees working under close supervision while being trained in program areas such as, Adult/Adult Protective Services, Child Protective Services, Foster Care/’Adoption, Child Care, and Employment Services. Employees perform routine- to journey-level casework activities and the casework usually is reviewed by the supervisor prior to implementing a case action. Upon completion of the training program and attainment of necessary approvals, the employee shall be redefined to a full-performance Family Services Specialist II and becomes eligible for a pay increase as defined by the local agency compensation plan. The Family Services Specialist I is distinguished from the Family Services Specialist II by the latter’s functioning more independently as a full performance Family Services Specialist.
General Work Tasks (Illustrative Only) –
Interprets laws, policies and regulations as applied to specific area of responsibility;
Monitors, coordinates and administers specific programs as assigned;
Coordinates services within specific area of responsibility;
Interviews and assesses customer needs and other relevant factors – such as education/skill levels, abilities, interests, and support systems.
Informs clients of related service programs rules/regulations, and right to participate;
Presents cases to determine appropriate services and writes/implements service plans;
Provides case management services to monitor compliance;
Manages program waiting lists;
Tracks expenditures, prepares/submits budget estimates and ensures payment for services;
Completes necessary federal, state and local planning and reporting requirements;
Coordinates with other agencies and participates in multi-disciplinary and interagency teams providing services to customers;
Conducts overall monitoring of programs in specific area of responsibility;
Serves as resource to clients and the community in area of expertise; and
Provides after hours on-call coverage and responds to emergencies in child/adult protective services and/or foster care.
Knowledge, Skills, and Abilities: Knowledge- Some knowledge of: social work principles and practices; human behavior and motivational theory; and social, economic, and health problems.
Skills- Skill in operating a motor vehicle and personal computer with associated software.
Abilities- Demonstrated ability to: communicate effectively both orally and in writing; interview, assess needs, counsel and refer clients to other resources as needed; develop and implement service plans in order to insure the delivery of appropriate services to the client; make sound judgments within the framework of existing laws, policies, and regulations; respond to the client's emotions in order to accomplish services objectives; plan and manage own work activities including service delivery preparing reports, and correspondence, record keeping responsibilities and related activities; establish and maintain effective relationships; and stay abreast of current trends and developments in the social work field.
Education and Experience- Minimum of a Bachelor's degree in a Human Services field or minimum of a Bachelor's degree in any field with a minimum of two years of appropriate and related experience in a Human Services area as mandated in Section 22VAC40-670-20 of the Administrative Code of Virginia and implemented by the Virginia Board of Social Services. Possession of a BSW or MSW degree and a Commonwealth of Virginia Social Worker license are desirable.
Minimum Qualifications: See Knowledge, Skills, Abilities, Education and Experience.
Preferred Qualifications: Possession of a BSW or MSW degree and a Commonwealth of Virginia Social Worker license. Prefer previous experience working with social work principles and practices. Working knowledge of laws, policies and regulations related to human services program areas and legal procedures as related to program areas. Experience working with community partners. Demonstrated ability to interview, collect data, gather information and investigate related to Social Service programs. Experience with adult services, adult protective services, child protective services, and/or foster care.
Special Requirements: All applicants may be subject to a criminal history background search, Central Registry search, DMV/driving record check, CPS check, and pre-employment drug screen. The investigation may include: fingerprint checks (State Police, FBI); local agency checks; employment verification and references; verification of education (relevant to employment); credit checks (relevant to employment); and other checks requested to by the hiring authority. All offers of employment are contingent upon satisfactory results of the required checks and screenings. Employee must be willing to work in community emergency shelter in the event of a declared disaster or emergency.
Special Instructions to Applicants: Applicants are encouraged to provide a complete listing of work experience and qualifications on the application and/or resume. Application/resume for this position must be submitted electronically through this website. A confirmation receipt will be provided when the application/resume is submitted for consideration. Consideration for an interview is based solely on the information within the application/resume.
Work experience must be documented on the application/resume to be considered.
Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer
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FLSA: Non-exempt/ Eligible for overtime
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Full Time or Part Time: Full Time
Additional Detail
Job Desc...
What drives you? Whether it’s knowing the work you do makes a difference, having great work/life balance, working on exciting and challenging projects, leading innovation, and championing change or simply working with a great group of people who ...
What drives you? Whether it’s knowing the work you do makes a difference, having great work/life balance, working on exciting and challenging projects, leading innovation, and championing change or simply working with a great group of people who ...
What drives you? Whether it’s knowing the work you do makes a difference, having great work/life balance, working on exciting and challenging projects, leading innovation and championing change or simply working with a great group of people who ar...
What drives you? Whether it’s knowing the work you do makes a difference, having great work/life balance, working on exciting and challenging projects, leading innovation, and championing change or simply working with a great group of people who ...
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