Family Services Specialist II

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Surry County, Virginia, United States, $item.zipCode

Family Services

Closing at: Jul 26 2025 - 00:00 EDT

181-Surry Dept Of Social Services

Hiring Range: $36,993 to $60,000

Full Time or Part Time: Full Time

Additional Detail

Surry Department of Social Services is seeking to fill a position within the Adult Services Unit.

Title Description- This is the full performance level in the occupational group for Family Services. Employees are responsible for developing and implementing individualized service plans involving the application of casework methods and basic service level caseloads of Adult/Adult Protective Services. Employees may provide services in all program areas or specialize in one or several program areas. Typically, employees perform all tasks independently and only seek supervisory advice on unusual situations or when policies and procedures require supervisory review or involvement. The selected candidate will work under the direct supervision of the Family Services Supervisor.

Salary Range: $36,993-$60,000

General Work Tasks (Illustrative Only) –

Interprets laws, policies and regulations as applied to specific area of responsibility.
Monitors, coordinates, and administers specific programs as assigned.
Coordinates services within specific area of responsibility.
Interviews and assesses customer needs and other relevant factors – such as education/skill levels, abilities, interests, and support systems.
Informs clients of related service programs rules/regulations, and right to participate.
Presents cases to determine appropriate services and writes/implements service plans.
Provides case management services to monitor compliance.
Manages program waiting lists.
Tracks expenditures, prepares/submits budget estimates and ensures payment for services.
Completes necessary federal, state, and local planning and reporting requirements.
Coordinates with other agencies and participates in multi-disciplinary and interagency teams providing services to customers.
Conducts overall monitoring of programs in specific area of responsibility.
Serves as resource to clients and the community in area of expertise; and
Provides after hours on-call coverage and responds to emergencies in child/adult protective services and/or foster care.

Knowledge- Working knowledge of social work principles and practices; human behavior and motivational theory; laws, policies, and regulations relating to human services program areas; and social, economic, and health problems.

Skills- Skills in operating a motor vehicle and personal computer with associated software.

Abilities- Demonstrated ability to communicate effectively both orally and in writing; interview, assess needs, counsel and refer clients to other resources as needed; develop and implement service plans in order to insure the delivery of appropriate services to the client; make sound judgments within the framework of existing laws, policies, and regulations; respond to the client's emotions in order to accomplish services objectives; plan and manage own work activities including service delivery preparing reports, and correspondence, record keeping responsibilities and related activities; establish and maintain effective relationships; and stay abreast of current trends and developments in the social work field.

Minimum Qualifications:

Minimum of a Bachelor's degree in a Human Services field or minimum of a Bachelor's degree in any field with a minimum of two years of appropriate and related experience in a Human Services area (Section 22VAC40-670-20 of the Administrative Code of Virginia). Considerable experience in assigned program area and completion of required training programs or equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Preferred Qualifications:

Possession of a BSW or MSW degree and a Commonwealth of Virginia Social Worker license are desirable.

Special Requirements:

All applicants are subject to DMV/driving record check, Central Registry (CPS) check and/or criminal history search.

The investigation may include fingerprint checks (state Police, FBI), local agency checks, employment verification and references, verification of education (relevant to employment), and other checks requested by the hiring authority.

Employee must be willing to work in the community emergency shelter in the event of a natural disaster or emergency.

Special Instructions to Applicants:

Applications for this position must be submitted electronically through this website.

Mailed, emailed, faxed, or hand delivered applications will not be accepted.

Contact Information:

Name: Valerie Pierce

Phone: 757-294-5240

Fax: FAXED APPLICATIONS WILL NOT BE ACCEPTED FOR THIS POSITION

Email: EMAILED APPLICATIONS WILL NOT BE ACCEPTED FOR THIS POSITION

Address: MAILED/HAND DELIVERED APPLICATIONS WILL NOT BE ACCEPTED FOR THIS POSITION

Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer

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Categories 9e9e91fc

Employment Type 749ef675

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Agency 115992a9

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Family Services Specialist II