Financial Aid Assistant (part-time)

Title: Financial Aid Assistant (part-time)

Agency: New River Community College

Location: Pulaski - 155

FLSA: Nonexempt

Hiring Range: $15 per hour

Full Time or Part Time: Part Time

Additional Detail

Job Description:

New River Community College is a two-year state institution of higher education operating under a state-wide system of 23 community colleges. The college is in Virginia’s New River Valley, which is also home to two public universities, and which has earned widespread recognition for the quality of life offered to residents. The Dublin campus and Christiansburg site provide modern, well-equipped facilities for the college’s career and technical education programs as well as for the college transfer programs. Approximately 4,000 students comprise the student body.

The people employed by New River Community College embrace the philosophy that all individuals should have an opportunity to develop and extend their skills and knowledge to increase awareness of their roles and duties as citizens. The college serves the educational needs of the public and assumes a duty to help provide the requirements for trained workers in the region through a combined effort with local industry, business, professions, and government. The college promotes equal opportunity for prospective students and employees.

Duties:

• Perform office support functions for the Financial Aid using initiative and good judgment while handling matters in a professional, efficient, and timely manner.
• Assist students and families with the Free Application for Federal Student Aid (FAFSA) completion and verification process.
• Interact with students, potential students, NRCC personnel and the public via telephone, email, virtual meetings, and in-person communication.
• Assist with other tasks as assigned by the Financial Aid Manager.

• Significant work experience in an office setting with demonstrated knowledge of effective office practices.
• Good organizational skills, oral and written communication skills, and computer skills.
• Ability to interact with other personnel in a professional manner and provide excellent customer service to students, faculty/staff, and the public.
• Ability to meet deadlines while working effectively in a fast-paced, team-oriented environment.
• Excellent problem solving and decision-making skills.
• Proficiency with Microsoft office applications.

• Work experience in an educational environment.
• Knowledge and/or experience with PeopleSoft Student Information System (SIS) or other comparable system.