Financial Aid Processing Tech

As the Financial Aid Processing Tech, this position will be responsible for performing the daily operations for processing financial assistance as assigned by supervisor, making financial assistance awards decisions concerning student eligibility for assistance and other administrative service issues, providing high quality administrative service functions and duties including supporting the Counselors with clients and their inquiries and/or requests in regards to student account matters, researching and resolving inquiries by telephone and/or correspondence, and by fax and electronic mail, and will be responsible for the initial administrative processing using the electronic database systems, including application screening, verification, document processing and Federal Student Loan service functions. This position will also be responsible for assisting with Financial Aid Outreach events and projects.

Given the nature of the positions in the Division of Student Enrollment, Engagement and Services that provide support to student services and/or student-centered programs, the employee occupying this position may be required to work during a university closing. There may be occasions where the employee will be asked to work during university closings as directed by his or her supervisor. These instances may include working from a remote location (i.e. telework, etc.).