Healthcare Risk Manager

Title: Healthcare Risk Manager

State Role Title: 49171 - HCCS I

Hiring Range: Up To $61,000 Commensurate with Experience

Pay Band: 4

Agency: Dept Behavioral Health/Develop

Location: Hiram Davis Medical Center

Agency Website: www.hwdmc.dbhds.virginia.gov

Recruitment Type: General Public - G

Job Duties

Hiram W. Davis Medical Center, located in Petersburg, Virginia, is a 94-bed medical facility providing acute medical diagnoses, skilled care, intermediate care, and long term care to individuals receiving services in Department of Behavioral Health and Developmental Services facilities and within the community that have intellectual and/or developmental disabilities. Admissions to HWDMC are generally either permanent placement or special hospitalization. Patients typically come to HWDMC as a special hospitalization for step-down to stabilize, post-surgery rehabilitation, or long-term care.

The Risk Manager will plan, manage, and implement facility-wide programs in the area of Risk Management. The position manages the interdisciplinary facility wide risk management program designed to address risk identification, reporting, analysis, investigation and reduction. The individual will conduct investigations for incidents of unknown origin and submits written summary reports as required by DBHDS, CMS, and TJC. The Risk Manager will assist with ensuring that all areas of responsibility progress toward and maintain compliance with CMS conditions of participation and TJC standards.

Additional duties include but not limited to:

• Facilitating departmental level meetings on quality and risk management issues and recommendations
• Partners with department heads to create action plans, and internal plans of correction
• Provides education and training to staff of various levels on quality assurance and risk management processes (including incident reporting and remediation efforts)
• Conducting investigations regarding patient care and violations of Human Rights 

Minimum Qualifications

• Ability to conduct thorough investigations, analyze problems, and recommend solutions; establish effective working relationships with human service delivery system managers; design and deliver training programs; and maintain accurate records.
• Knowledge of clinical quality, patient safety, patient experience and/or patient satisfaction performance measures and indicators.
• Experience in human rights advocacy or a related occupation, which includes conflict resolution, crisis intervention and case investigation.
• Advanced knowledge of the rules and regulations governing the administration of Risk Management programs and state and federal requirements regarding TJC and CMS standards.
• Ability to implement clinical and administrative goals/standards; be able to assist with reviewing, evaluating, identifying and resolving system problems related to clinical and administrative occurrences; interpret TJC and CMS guidelines.
• Ability to use Microsoft Office suite and other applications to compile statistical reports and presentations.

Additional Considerations

• Certification as a Risk Management Professional or similar credentials are preferred.
• Experience or coursework in healthcare administration, business, or a related field and/or experience in Quality and Risk Management, including models of RCAs, FMEAs, Performance Improvement, malpractice and liability prevention and intervention, preferred.
• Experience in a healthcare setting and/or risk/patient safety and investigations, preferred.
• Experience with Just Culture and Culture of Safety principles preferred.
  
  

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Hiram W. Davis Medical Center only accepts online applications via PAGEUP. Resumes and other documents may accompany the application but will not serve as a substitute for an application. Faxed, e-mailed or mailed applications will not be accepted. Please refer to your PAGEUP account for the status of your application and this position. This posting will remain open for a minimum of five (5) business days.

Hiram W. Davis Medical Center offers a comprehensive benefit package to include your choice of four health insurance plans, paid life insurance and retirement plans, 12 paid holidays, annual and sick leave.

Commonwealth’s Alternate Hiring Process: In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Certified Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: https://www.vadars.org/drs/cpid/PWContact.aspx or call DARS at 800-552-5019.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact Human Resources at (804) 524-7600 for assistance. Minorities, Individuals with disabilities, Veterans, and people with National Service experience are encouraged to apply. EEO/AA/TTY.

Hiram W. Davis Medical Center is an Equal Opportunity Employer. Employment opportunities are open to all regardless of race, sex, color, national origin, religion, sexual orientation, gender identity, age, veteran status, political affiliation, genetics or disability.

DBHDS is a healthcare organization and must comply with the federal Centers for Medicare and Medicaid Services (federal CMS) guidance on Omnibus COVID-19 Health Care staff Vaccination Regulation which requires vaccination of all employees or an exemption. A job offer of employment is contingent upon the candidate meeting these guidelines as a condition of employment.

We offer a competitive benefits package, to learn more about state employee benefits, visit https://www.dhrm.virginia.gov/employeebenefits

Contact Information

Name: Jayson Ford

Phone: 804-524-7600

Email: HiramHR@dbhds.virginia.gov - Inquiries Only -

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.