Human Services Assistant III

Minimum Qualifications: Considerable knowledge of principles and processes for providing customer and personal services (including customer needs assessment, meeting of quality standards for services and evaluation of customer satisfaction); structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar; and administrative and clerical procedures and systems such as word processing, spreadsheets, managing files and records, and other office procedures and terminology. Working knowledge of human behavior and performance; individual differences in ability, personality and interests; learning and motivation; mathematics and research methods, and eligibility requirements for the programs assigned; and available community resources. Some knowledge of laws, regulations, requirements and policies of Local, State and Federal social, assistance and housing programs. Shill in: operating a variety of automated office equipment to include calculator, fax/copier, and the use of computer driven word processing, spreadsheet, graphics and file maintenance programs. Demonstrated ability to communicate effectively with program participants; plan, organize and prioritize own work schedule; establish and maintain working relationships with clients, professionals, co-workers and the public sufficient to exchange ideas and coordinate activities, accept direction and follow established procedures, organize and post date from records, reports and other sources using the appropriate format; exhibit solid interpersonal skills including conflict resolution in working with clients, professional and employees; make screening decisions based upon specific criterial.

 

 

 

Preferred Qualifications:  High school diploma supplemented with related clerical or administrative experience in social services or human services, business related field, and relevant work experience in public administrative support work OR any equivalent combination of training and experience which provides the required knowledge, skills and abilities. Prefer working knowledge of DSS programs. Prefer working knowledge of receptionist duties.

 

 

 

Special Requirements: Applicants may be subject to a Criminal History Background search, Central Registry search, DMV/driving record check, and/or pre-employment drug screen. The investigation may include fingerprint checks (State Police, FBI), local agency checks, employment verification and references, verification of education  (relevant to employment), credit checks (relevant to employment) and other checks requested by the hiring authority. All offers of employment are contingent upon satisfactory results of the required checks and screenings. Employee must be willing to work in the community emergency shelter in the event of a natural disaster or emergency. 

 

 

 

Special Instructions to Applicants: Applicants are encouraged to provide a complete listing of work experience, either paid or unpaid and qualifications on the application. Consideration for an interview is based solely on the information provided within this application. All applications must be submitted electronically through this website. All other forms of submission will be considered null and void.