Human Services Program Supervisor

Title: Human Services Program Supervisor

State Role Title: Program Administration Specialist II

Hiring Range: $88,000 - $95,000

Pay Band: 5

Agency: Virginia Department of Health

Location: LICENSURE & CERTIFICATION OFF

Agency Website: vdh.virginia.gov

Recruitment Type: General Public - G

Job Duties

The Virginia Department of Health (VDH) is dedicated to protecting and promoting the health of Virginians. The VDH is made up of a statewide Central Office in Richmond and 33 local health districts. The Virginia Department of Health offers 12 paid holidays, medical, dental, vision and life insurance, retirement plans (including 401a Cash Match and 457 Deferred Compensation Plan) as well as sick, family/personal, and annual leave.

The OLC is seeking a dynamic registered nurse (RN) to oversee the training department. This position oversees the complaint and training units, as well as coordinator positions required by the Centers for Medicare and Medicaid Services (CMS).

The position is responsible for the initial orientation (state and/or federal) of all staff; overseeing the ongoing training of the long-term care (LTC) and acute care staff; tracking and ensuring timely completion of federal and state training for all staff; planning training for all staff in-person meetings and coordinating with outside presenters; and working to develop a strong training program for the office. The Program Supervisor works most closely with the LTC and acute care directors, supervisors, and medical facility inspectors. Due to the extensive work with the LTC staff, the Program Supervisor will also be required to pass the federal surveyor minimum qualifications test (SMQT) within 12 months of the hire date.

It will also support the delivery of program services agency wide by formal supervision of staff. Characteristic duties: setting priorities and performance standards for staff, training, subordinates and monitoring overall program performance for quality based on goals and objectives, analyzing legislative or other regulatory impact on service delivery. May serve as liaison for the program to outside interests and may perform some direct technical service functions as necessary to meet customer demand. A comprehensive knowledge of the program, considerable understanding of supervisory principles and project management and clear communication skills are necessary.

Minimum Qualifications

• RN eligible to work in Virginia; with clinical experience in an acute care and/or nursing home setting
• Demonstrated experience supervising multiple programs and a variety of complex tasks
• Ability to problem-solve and strategically plan
• Strong communication skills
• Experience with federal and/or state healthcare regulations
• Experience with teaching adult learners
• Experience with Microsoft Office and the use of software for presentations

Additional Considerations

• Experience in nursing, healthcare management, education.
• Prior Medical Facilities Inspector experience.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

VDH accepts only on-line applications. Faxed, mailed, or e-mailed applications will not be considered. Applications are accepted until 11:55 p.m. on the job closing date. Applications and/or resumes should include relevant work history which indicates your qualifications for this position.

Employment is contingent upon satisfactory results of a state and federal criminal history background check and the Department of Social Service’s Child Abuse and Neglect Central Registry check, U.S. HHSIG Exclusion List check, employment reference check and E-Verify. Other financial, credit, driving, background checks or completion of Statement of Economic Interests may be required for certain positions. It is the policy of the Commonwealth and VDH that all aspects of human resource management be conducted without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists); sex; color national origin; religion; sexual orientation; gender identity or expression; age; veteran status; political affiliation; disability; genetic information; and pregnancy, childbirth, or related medical conditions. VDH employees have a shared Code of Ethics, which can be found in the bottom banner of our website: www.vdh.virginia.gov.

If you have been affected by DHRM Policy 1.30 layoff and possess a valid Interagency Placement Screening Form (Yellow Card) or a Preferential Hiring Form (Blue Card), you must submit the card before the closing date for this position. The Card may be submitted with the state application as an attachment.

As a V3 (Virginia Values Veterans) employer VDH Welcomes Veterans to apply!

Supplemental Questions: You may be required to respond to position-specific questions at the end of this application. This information will help us evaluate your credentials and qualifications for the job. Failure to respond to any questions may disqualify you from further consideration.

Contact Information

Name: Human Resources

Phone: 804-864-7000

Email: N/A

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.