Infrastructure Operations Manager/Assistant Director of Information Technology

Title: Infrastructure Operations Manager/Assistant Director of Information Technology

State Role Title: Infrastructure Operations Manager/Assistant Director of Information Technology

Hiring Range: Up to $150,000, Commensurate with Experience

Pay Band: UG

Agency: Attorney General & Dept of Law

Location: Office of the Attorney General

Agency Website: https://www.oag.state.va.us/

Recruitment Type: General Public - G

Job Duties

• Direct and manage the Commonwealth's IT infrastructure operations, including data centers, servers, networks, and cloud environments
• Lead and mentor a team of technical specialists, system administrators, and engineers
• Develop and implement operational strategies aligned with the Commonwealth's technology roadmap
• Establish and maintain service level agreements, operational metrics, and performance standards
• Oversee budget planning and resource allocation for infrastructure operations
• Collaborate with agency leadership to identify technology needs and implement appropriate solutions
• Manage vendor relationships and technology procurement processes
• Implement best practices for infrastructure management, availability, and disaster recovery
• Partner with the Information Security Office to ensure infrastructure security and compliance
• Drive continuous improvement initiatives and technology modernization efforts
• Serve as a key member of the IT leadership team, providing expertise and guidance

Minimum Qualifications

• Minimum 8 years of progressive experience in IT infrastructure management
• Minimum 3-5 years of experience leading technical teams in a complex environment
• Demonstrated experience with enterprise infrastructure technologies (servers, storage, networks, cloud)
• Strong understanding of IT service management principles and framework
• Excellent leadership, communication, and interpersonal skills
• Proven ability to develop and implement strategic technology initiatives

Additional Considerations

• Bachelor's degree in Computer Science, Information Technology, Business Administration, or related field; or equivalent experience
• Master's degree in Information Technology, Business Administration, or related field
• Experience working in government or public sector environments
• Knowledge of Virginia state government operations and IT landscape
• Familiarity with public cloud platforms (AWS, Azure, GCP)
• Professional certifications (ITIL, PMP, technical certifications)
• Experience managing large-scale IT transformation or modernization projects
• Understanding of procurement processes in government settings

Special Instructions

Kindly utilize the Virginia Jobs website (https://www.jobs.virginia.gov) to submit your application. Applications sent to the Recruitment email address will not be reviewed for the hiring process. We do not entertain phone calls or emails inquiring about application status; instead, please login to the PageUp/RMS system for updates on your application's status.

Contact Information

Name: OAG Recruitment

Phone: 804-786-2071

Email: recruitment@oag.state.va.us

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.