IT Lead/AITR

Title: IT Lead/AITR

State Role Title: Info Technology Specialist III

Hiring Range: 95,000 – 120,000

Pay Band: 6

Agency: VA Information Tech Agency

Location: VA Information Technologies

Agency Website: https://www.vita.virginia.gov/

Recruitment Type: General Public - G

Job Duties

The Virginia Information Technologies Agency (VITA) is excited to offer a competitive opportunity to serve as an IT Lead/Agency Information Technology Resource (AITR) at the Office of the Governor.

The IT Lead / Agency Information Technology Resource (AITR) plays a critical role in ensuring the efficient operation, security, and strategic management of the agency’s IT infrastructure.

This position combines hands-on technical expertise with administrative oversight and serves as the main point of contact for IT services, procurement, and coordination with external IT vendors.

Key responsibilities include managing daily IT operations, overseeing access request approvals to maintain security compliance, reviewing infrastructure billing to ensure financial accuracy, and providing essential support to address staffing gaps within the Governor’s Office.

The IT Lead / AITR also ensures agency-wide compliance with state IT policies and represents the agency in IT strategic planning and projects.

This position is essential to maintaining operational continuity, safeguarding IT security, and aligning technology initiatives with organizational goals. Failure to fill this role may result in increased operational inefficiencies, security vulnerabilities, billing inaccuracies, and overburdened staff.

At VITA, we are driven by our mission to deliver sustainable and effective results through innovative, efficient, and secure services.

Our vision is to be Virginia's most customer-focused technology partner, dedicated to empowering the Commonwealth by connecting, protecting, and innovating.

Be a part of our transformative journey. Apply now and contribute to shaping the future of technology in Virginia!

Minimum Qualifications

Demonstrated knowledge and experience in supporting customers with desktop technical issues.

Experience tracking OS upgrades and assisting with tracking and scheduling.

Demonstrated ability to review and make recommendations for technical solution proposals as they apply to proposed projects and procurements.

Strong technical, analytical, and interpersonal skills.

Excellent written and verbal communication skills and the ability to develop and present complex material effectively to a variety of audiences (technical and non-technical).

Excellent problem solving, research, and follow-up skills.

Proven experience managing IT projects or strategic initiatives.

5+ years of progressive IT experience, including 2+ years in a leadership or IT coordinator role.

Deep knowledge of enterprise IT systems, cybersecurity practices, and infrastructure planning.

Additional Considerations

Familiarity with VITA policies, procedures.

Industry certifications such as CompTIA Security+, PMP, Microsoft, Cisco, or ITIL.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

This position is eligible for one (1) day telework.

Applicants must consent to a fingerprint background check.

The Commonwealth of Virginia welcomes all applicants authorized to work in the United States. Sponsorship is not provided; therefore, applicants must be a citizen or national of the U.S., a Lawful Permanent Resident, or an alien authorized to work.

State applications and/or resumes will only be accepted as submitted online by 11:55 p.m. on the closing date through the state applicant tracking system. We will not accept applications, resumes, cover letters, etc. in any other format. Please refer to “Your Application” in your PageUp account to check the status of your application for this position. The decision to interview an applicant is based on the information provided in the application and/or resume.

Reasonable accommodations are available to persons with disabilities during the application and/or interview processes per the Americans with Disabilities Act.

VITA is a “Virginia Values Veterans” (V3) official certified state agency that provides hiring preference to Veterans and Members of the Virginia National Guard in support of Executive Order 29, (2010). If you are a Veteran or Virginia National Guard Member, we encourage you to apply and receive preference in the hiring process. AmeriCorps, Peace Corps and other national service alumni also are encouraged to apply.

Contact Information

Name: VITA Human Resources

Phone: VITAHR@vita.virginia.gov

Email: VITAHR@vita.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.