Lead Infrastructure Engineer (Hybrid Work Schedule)

Title: Lead Infrastructure Engineer (Hybrid Work Schedule)

State Role Title: Salary Non-Specified

Hiring Range: $140,000 - $152,000

Pay Band: UG

Agency: Virginia Retirement System

Location: Virginia Retirement System

Agency Website: www.varetire.org

Recruitment Type: General Public - G

Job Duties

Virginia Retirement System (VRS) is seeking a highly skilled and motivated Lead Infrastructure Engineer to join our IT team. This critical role is responsible for ensuring the stability, performance, and security of VRS’ infrastructure assets. Reporting to the Data Center and Infrastructure Manager, this position will work closely with Infrastructure Engineers, IT, and Security personnel to troubleshoot and resolve complex technical issues, while also providing leadership and oversight on infrastructure projects and processes.

Essential tasks include but are not limited to:

• Recommends, designs, and implements new technologies to support VRS’ business initiatives.
• Participates in developing strategic and project plans, requesting procurements, data analysis and architectural designs to support VRS’ technology strategy.
• Ensures security solutions, policies, and procedures are sufficient to fulfill regulatory requirements and respond to any threats.
• Leads and mentors technology staff to apply a broad range of expertise in technology principles, best practices, and procedures to the completion of challenging and complex assignments crossing multiple functional areas.
• Leads support efforts to provide troubleshooting, remediation, and validation of high priority incidents
• Assists Data Center and Infrastructure manager with reviewing content of task and change requests to ensure compliance with established standards.
• Completes requests and resolves incidents in documented SLA timings; as well as following all change management processes.
• Creates and maintains standards and templates for technical documentation, standard operation procedures and process workflows.
• Identifies automation opportunities within team’s daily tasks and leverages scripting languages to automate repeatable tasks.
• Partners with Security and Business Solutions organizations to ensure project and operational activities are delivered timely and accurately.
• Provides delivery of service requests through an ITIL based Service Management process.
• Participates in required after hours and weekend work as a member of an on-call rotation and as situations arise.
• Completes other related tasks and projects as assigned.

Minimum Qualifications

Bachelor’s degree in computer science, information systems, or closely related field.

Ten (10) years of experience in infrastructure operations and project delivery, including extensive experience with Nutanix hyper-converged infrastructure, Okta, M365, Microsoft Server, Azure, Citrix, Public Key Infrastructure, data center management, system security or an equivalent combination of education and relevant experience.

Required skills and abilities include:
• Knowledge of system administration processes and best practices, the ability to learn new technologies, and the ability to assist others in learning new technologies.
• Proficient understanding of the interoperability of systems.
• Demonstrated ability to troubleshoot complex technical issues, problem resolution abilities, and customer service skills.
• Excellent verbal and written communication skills, and the ability to prepare complex documents, including general and detailed design specifications.
• Abilities to conduct research; gather data; compile results; solve problems; design and develop solutions; analyze complex processes; comprehend complicated materials and documentation.

Additional Considerations

Please Note: The Virginia Retirement System (VRS) does not offer employment-based visa sponsorship. Applicants must be legally authorized to work in the United States without current or future sponsorship.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Contact Information

Name: Human Resources

Phone: no calls

Email: careers@varetire.org/careers

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.