Licensing Inspector, Central Region, (W5109)

Title: Licensing Inspector, Central Region, (W5109)

State Role Title: Program Admin. Specialist II

Hiring Range: $63,000, Minimum, (salary commensurate with experience)

Pay Band: 5

Agency: Department of Social Services

Location: CENTRAL REGIONAL & LICENSING

Agency Website: www.dss.virginia.gov

Recruitment Type: General Public - G

Job Duties

At the Virginia Department of Social Services, we put people at the center of everything we do. We believe that every Virginian can live a life of dignity and that all voices, ideas and experiences contribute greatly to our pursuit of excellence. Inspired by continuous improvement, we commit ourselves to listening, learning and cultivating environments of trust, respect and positive engagement. Together, we are mission-driven, eager to achieve, and passionate about bringing the best of who we are to those we serve.

The Division of Licensing Programs protects the health, safety and well-being of vulnerable children and adult populations served in regulated care settings within the Commonwealth.

The Licensing Inspector is responsible for reducing risks to children and adults in care facilities through the promotion and support of improved quality of care and enforcement of state licensing laws, regulations, and evaluation of standards of practices. This position monitors and provides regulatory oversight by evaluating applicants, conducting inspections, and investigating reports of alleged noncompliance.

Inspections may include all Division of Licensing covered programs, including children’s residential centers, child placement agencies, assisted living facilities and adult day care centers. Inspectors enforce licensing regulations through effective evaluation, which may include the review of medical documentation, and appropriate recommended action. Produces clear, concise and defensible written descriptions of violations; develops intensive plans of correction; manages caseload using an automated system to ensure appropriate action within timeframes set by policy; maintains effective interpersonal and communication skills that promote positive interactions with licensees and others; investigates complaints and allegations upon receipt from residents, families, other agencies and citizens; provides training, technical assistance, consultation and referral to providers as scheduled or requested; manages case record documentation on each provider; provides advice and assistance to regulatory colleagues in health care matters; provides excellent customer service to internal and external customers and participates effectively as a member of the regional licensing team to accomplish divisional goals.

*This position requires travel with onsite inspection work primarily in the central Richmond region with travel possible throughout the state that could result in overnight stays.

This position is a mobile/remote worker who works a clear majority of their planned schedule in a mobile/remote mode away from agency offices/facilities; and performs work in the field, using a personal, rental or state-owned vehicle. Reimbursement is provided when using a personal vehicle.

Please submit a cover letter with your application.

Minimum Qualifications

Comprehensive knowledge of the developmental, social, emotional, health and medical needs of adults and children served in regulated settings.

Knowledge of information and evidence collection and analysis techniques with the ability to write reports.
Demonstrated skill in working effectively within challenging environments to resolve problems.

Demonstrated ability to:
-Interpret and apply laws, regulations, policies and procedures
-Communicate effectively with a diverse public both orally and in writing
-Work collaboratively and cooperatively with others using knowledge of conflict resolution techniques when necessary
-Plan, organize and prioritize multiple diverse tasks independently
-Operate basic office computer & database systems/programs, including VPN and virtual and video communication programs
-Provide customer service to internal and external customers
-Effectively communicate with diverse professional, provider, community and consumer groups
-Compile and conduct training
-Work effectively with a team and independently

A valid driver’s license is required.

Please submit a cover letter with your application.

Additional Considerations

-Experience preparing for or conducting facility licensing inspections.
-Experience as a program director or licensed long-term care administrator.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

*This position requires travel with onsite inspection work primarily in the central Richmond region with travel possible throughout the state that could result in overnight stays.

This position is a mobile/remote worker who works a clear majority of their planned schedule in a mobile/remote mode away from agency offices/facilities; and performs work in the field, using a personal, rental or state-owned vehicle. Reimbursement is provided when using a personal vehicle.

Selected candidate(s) must successfully pass a fingerprint-based criminal history background check. A record of criminal history does not automatically bar an applicant from consideration. Employment verification will be conducted to include current/previous supervisory employment reference checks.

VDSS will record information from each new employee’s Form I-9 (Employment Eligibility Verification) into the Federal E-Verify system to confirm identity and work authorization.

To be considered for this position, you must submit a Commonwealth of Virginia application or resume through the on-line “Virginia Jobs” (PageUp) employment site no later than 11:55 p.m. on the closing date listed. Each application is reviewed for documentation that shows the applicant meets the minimum and additional considerations as stated in the job announcement. The decision to interview an applicant is based on the information provided. Multiple positions may be filled from this recruitment within 90 days of the closing date.

The Virginia Department of Social Services (VDSS) is an Equal Opportunity Employer and encourages diversity within its workforce.
VDSS does not provide sponsorship.

VDSS is an official certified state agency that values the service and experience of our Veterans. As such, Veterans are encouraged to apply and receive preference in the hiring process. AmeriCorps, Peace Corps and other national service alumni also are encouraged to apply.

Reasonable accommodations are available to applicants, if requested, during the application and/or interview process.

If you have been affected by Policy 1.30 Layoff as a state employee and possess a valid Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Card (Blue Card), you must submit this document through the “Virginia Jobs” (PageUp) employment site when you apply.

Contact Information

Name: Division of Human Resources

Phone: dssrecruitment@dss.virginia.gov (applications/resumes or any other supporting documents are not accepted)

Email: dssrecruitment@dss.virginia.gov (applications/resumes or any other supporting documents are not accepted)

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.