Loan Assistant

Paul D. Camp Community College is a small 2-year college in Southeast Virginia. Campuses are located in Franklin and Suffolk. There also is a center in Smithfield. The college offers associate degrees, certificates, and career studies certificates In transfer and career/technical programs; credit and non-credit workforce services and training for businesses and industries; special interest classes for the community; and summer classes for youth through the Regional Workforce Development Center. A dual enrollment program for high school students, online courses, and developmental studies classes are available at the college as well.

Customer Service responsibilities—Provide excellent customer service in person and using appropriate technology such as telephone, email, Zoom meetings, etc. Assist with
Loan Assistance – Provide backup to Loan Officer (located on Suffolk campus) to provide point of contact on Franklin campus for students. Financial Aid Advising-providing assistance to students, working closely with other departments to ensure a seamless student experience.
Coordinate Federal Work-Study (FWS) Program on Franklin Campus-Manage student employment program from posting job descriptions to reconciling funds.
File Maintenance-- Create and maintain files and spreadsheets to track students. Use Scanning software to manage documents.
Administer Funds-- Analyse financial aid problems and take corrective action. Authorize, disburse, and assist with reconciliation of loan, grant and scholarship.
Other Duties-Travel and other duties, as assigned

This is a wage position limited to working no more than 1,500 hours during the 12 month period of May 1 – April 30, regardless of the hire date. The wage employment period resets on May 1 of the following year. All wage employees are limited to working no more than 29 hours per week on average over the 12-month period. This wage position offers no state benefits.