Mail Services Tech

Title: Mail Services Tech

State Role Title: Admin and Office Spec II

Hiring Range: $33,067 - $38,027

Pay Band: 2

Agency: Department of Motor Vehicles

Location: Richmond, VA

Agency Website: www.dmv.virginia.gov

Recruitment Type: General Public - G

Job Duties

The Virginia Department of Motor Vehicles (DMV) is hiring a Mail Services Technician to perform a variety of duties in the agency Mail Services Section to ensure the accurate and efficient handling of mail processes, compliance with postal regulations, and operational alignment with agency objectives.

Responsibilities Include:
• Aids in the daily mail operations, including incoming and outgoing correspondence and certified mail processes
• Serves as a courier, ensuring scheduled pickups and deliveries to and from DMV locations and such as state agencies, the governor’s office, and banks are made on time
• Match multi-page documents with corresponding envelopes and required inserts, ensuring that all daily notices and orders meet established processing and quality standards
• Monitor equipment performance, including Xerox and Pitney Bowes, and Connect3000 machines, scheduling preventive maintenance
• Collaborates with external vendors, including UPS, FedEx, Pitney Bowes, USPS, and other third-party courier services, ensuring operational alignment and quality service
• Collaborates with the Motor Vehicle Dealer Board (MVDB), Board of Towing & Recovery Operators, and other agencies for inserting and mailing requests

The Virginia Department of Motor Vehicles (DMV), headquartered in Richmond, Virginia, serves approximately 6.2 million licensed drivers and ID card holders with over 8.4 million registered vehicles. In addition, DMV serves many businesses, including dealers, fuel tax customers, rental companies, driving schools, other state agencies, local governments, and non-profit organizations. DMV operates upon five fundamental core values: Trustworthiness, Respect, Accountability, Integrity, and Teamwork (TRAIT). We don’t just talk about our core values. We live them!

Minimum Qualifications

• Comprehensive knowledge of USPS regulations and standards
• Skilled in maintaining accurate mailing, postage, and compliance records
• Familiarity with preventive maintenance practices for mail equipment to minimize downtime and ensure operational efficiency
• Strong interpersonal skills to collaborate effectively with internal teams, vendors, and external agencies
• Ability to enforce safety protocols and ensure compliance with the Occupational Safety and Health Administration (OSHA), and environmental, standards
• Capacity to prioritize and handle high-volume workflows
• Must have the ability to stand for extended periods and lift up to 40 lbs
• Must have a valid driver’s license in good standing

Additional Considerations

• Proficiency in operating specialized equipment, including Pitney Bowes Connect 3000, SendPro360, VOTI X-ray Security Systems, Xerox multifunction printers, and/or UPS WorldShip

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Selected candidate(s) must complete the I-9 Employment Eligibility Verification Form. DMV participates in E-Verify.

All applicants for employment must consent to a background check. Selected candidates must consent to a fingerprint-based criminal history check, driver record check, and background investigation.

Must possess a valid driver's license with a driving record that reflects responsibility and adherence to highway safety standards with no more than 6 demerit points.

As a condition of employment, the DMV will be alerted of any convictions for moving violations, including license suspension.

Submission of an online application is required. DMV does not accept applications, resumes, cover letters, etc., in any other format. When applying for jobs, please ensure your online application or resume is complete with duties and skills associated with your work experience and years of experience to properly assess your skills in the screening process. Candidates are evaluated based on information provided in the application materials. Missing information cannot be assumed.

Contact Information

Name: DMV Employment

Phone: (804) 997-3020

Email: employment@dmv.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.