Paralegal, Consumer Protection

Title: Paralegal, Consumer Protection

State Role Title: Paralegal

Hiring Range: Commensurate with Experience

Pay Band: UG

Agency: Attorney General & Dept of Law

Location: Office of the Attorney General

Agency Website: https://www.oag.state.va.us/

Recruitment Type: General Public - G

Job Duties

Provide litigation and investigative support to attorneys in the Consumer Protection Section’s Charitable Solicitations and Deceptive Conduct Unit and the rest of the Consumer Protection Section as needed. Manage documents and other evidence obtained from consumers, witnesses, targets, defendants, and third parties, including Bates-stamping, indexing, reviewing, coding, scanning, copying, and filing. Assist in preparation of responses to discovery requests. Conduct telephone interviews of consumers and other witnesses; draft memoranda documenting interviews; and draft affidavits for consumer witnesses. Assist in preparation for hearings and trials, including exhibits, witness subpoenas, and witness and trial notebooks. Conduct public, government, and proprietary records searches to locate witnesses and obtain information regarding investigative targets or defendants. Manage investigation and litigation files, including entry of information into case management system, calculation of litigation deadlines, and maintenance of pleadings index and other case files. Handle distribution of restitution to consumers, including mailing letters and checks, locating missing consumers, reviewing compliance reports, and working with third-party administrators. Monitor and summarize multistate working group conference calls.

Minimum Qualifications

Competent working knowledge of legal terminology, court procedures, case management systems, and document management systems.
Position requires well-developed written and oral communication skills, proficiency in time management, the ability to work independently and as a team member, and the ability to organize and analyze large quantities of written and verbal information.
Candidate must demonstrate the ability to work efficiently in a fast-paced environment and to adjust priorities without close supervision.
Litigation paralegal experience of 5 to 10 years is preferred.
Candidates also should be able to interact effectively with a diverse workforce and the general public.
Proficiency using personal computers is required, and a solid working knowledge of Microsoft Word, Excel, databases, cite-checking, and legal search engines is preferred.

Additional Considerations

A bachelor’s degree or a paralegal certificate is required. However, an equivalent combination of training and experience indicating possession of the required qualifications may substitute for educational criteria.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Kindly utilize the Virginia Jobs website (https://www.jobs.virginia.gov) to submit your application. Applications sent to the Recruitment email address will not be reviewed for the hiring process. We do not entertain phone calls or emails inquiring about application status; instead, please login to the PageUp/RMS system for updates on your application's status.

Contact Information

Name: OAG Recruitment

Phone: 804-786-2071

Email: recruitment@oag.state.va.us

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.