Paralegal Supervisor

Title: Paralegal Supervisor

State Role Title: Hearing and Legal Services Officer I / 19071

Hiring Range: $50,000 - $60,000 annually

Pay Band: 4

Agency: Virginia Employment Commission

Location: VEC CENTRAL OFFICE

Agency Website: https://www.vec.virginia.gov/

Recruitment Type: General Public - G

Job Duties

Provide comprehensive administrative and program support to the team, ensuring that all legal processes are handled efficiently, accurately, and professionally.

Oversee and assist in managing a team that handles cases from start to finish, ensuring proper documentation, timely processing, and adherence to relevant guidelines.

Review case materials, including documentation and files, to ensure accuracy and proper handling of each matter.

Maintain detailed records and logs to track progress and status, ensuring timely updates and communication.

Identify, organize, and distribute relevant documentation to the appropriate team members or legal staff, ensuring all materials are properly filed and accessible.

Conduct quality control audits to ensure accuracy and efficiency, promptly addressing any issues or trends that may affect workflow.

Assist with scheduling, rescheduling, or canceling hearings and respond to inquiries from various parties, providing support as needed.

Ensure all actions comply with confidentiality and regulatory requirements. As needed, assist with other administrative duties to support the team’s overall operations.

Minimum Qualifications

Basic knowledge of legal terms and concepts, ensuring proper use in documents and communications; court rules, filing procedures, and legal formalities; and adjudication processes and procedures.

Strong analytical, decision-making, time-management, oral and written communication, supervisory, and computer (data entry, scheduling, word processing, and data retrieval) skills.

Ability to review and analyze legal documents; conduct research to assist in the identification of issues and document retrieval; ensure appeals requests are processed timely; prepare, proofread and edit documents; adapt to new computer systems and processes; follow established policies and protocols; maintain confidentiality and file documentation; work independently and as part of a team; supervise, manage and mentor staff; and conduct reviews to recommend process improvement strategies.

Additional Considerations

Experience working with UI programs, particularly related to the UI appeals process; supervising staff providing clerical /administrative support; working in a legal and fast-paced environment; and reviewing and retrieving case documents.

Paralegal certification (e.g., Certified Paralegal or National Association of Legal Assistants).

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Diversity and inclusivity are at the heart of what we do in Virginia, and the VEC is committed to upholding these values in our employment opportunities across the Commonwealth to people from all backgrounds, including all races, ethnicities, genders, and abilities.

The Virginia Employment Commission Is an Equal Opportunity Employer/Program, and a Virginia Values Veterans (V3) certified employer. AmeriCorps, Peace Corps, and other national service alumni are encouraged to apply.

The selected candidate must successfully pass a comprehensive background check including an FBI fingerprint background investigation.

Applications for this position must be submitted electronically through this website. Mailed, emailed, faxed, or hand delivered applications and résumés will not be accepted.

Applications are not accepted after the recruitment closing date.

Please carefully review the details of this recruitment including the location of the position and the posted salary before applying. VEC does not provide relocation assistance, and no salary will be offered outside of the posted salary range / flat rate.

Consideration for an interview is based solely on the information within the application (and/or resume). You must ensure your application/resume includes the scope of your experience, knowledge, skills, and abilities as it relates to the position you are applying for. Information not stated will not be assumed.

This website will provide a confirmation of receipt when the application is submitted for consideration.

For the status of your application and this position, please refer to your Jobs.Virginia.Gov account. We do not provide application status updates via email or telephone.

Auxiliary Aids and Services are available upon request to individuals with disabilities.
Applicants needing accommodations should contact the Human Resource office for additional information.

The VEC does not provide sponsorship; therefore, applicants must be a citizen or national of the U.S., a Lawful Permanent Resident, or an alien authorized to work in the US.

NOTICE: VEC will record information from each new employee’s Form I-9 (Employment Eligibility Verification) into the Federal E-Verify system to confirm identity and work authorization.

Contact Information

Name: Human Resources / Recruitment

Phone: For the most up-to-date status of your application, please refer to your Jobs.Virginia.Gov account. We do not provide application status updates via phone.

Email: Careers@vec.virginia.gov for recruitment related questions. Emailed applications, resumes, or cover letters will not be accepted. For the most up-to-date status of your application, please refer to your Jobs.Virginia.Gov account.

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.