Pharmacy Technician 2 - UVA Specialty Pharmacy Call Center (Hybrid)

Prepares and delivers medications to patients and/or nursing units under the direct supervision of a licensed pharmacist/licensed independent practitioner. Demonstrates the ability to competently work in different (omit) general and specialized areas of pharmacy practice.

Now is your moment to join UVA Health’s Specialty Pharmacy team-where access, advocacy, and precision drive every patient experience.

About the Department

Located at 1725 Discovery Dr., Suite 200, Charlottesville, VA 22911, UVA Specialty Pharmacy supports patients with complex and chronic conditions including cancer, HIV, cystic fibrosis, multiple sclerosis, and transplant-related therapies.

What We Do

Our Call Center Hybrid technicians work alongside our clinical pharmacist team, medication access team, and operations team to:

• Take inbound calls and make outbound calls to patients
• Process new prescriptions and refills
• Facilitate free home delivery and access to life-changing therapies

• Triage patient questions, concerns, and insurance issues
• Make proactive outreach to specialty patients for refill coordination
• Support operations team on site one week per month

Why Join Us

• Be a key player in helping patients access critical medications
• Work in a fast-growing, high-impact area of pharmacy
• Use independent judgment in a dynamic patient care setting
• Collaborate across departments to improve healthcare outcomes
• Make a difference in the lives of patients facing complex treatment journeys

Minimum Qualifications

• Education: High School Graduate or Equivalent
• Experience: 6 months minimum relevant experience required
• Licensure/Certifications: Commonwealth of Virginia Pharmacy Technician Registration required. CPhT credential through National Healthcareer Association (NHA) or Pharmacy Technician Certification Board (PTCB) required. For team members hired prior to February 1, 2020, certification as CPhT through NHA or PTCB is required by January 31, 2022.

Physical Demands - Job requires standing for prolonged periods. Proficient communicative, auditory and visual skills; Attention to detail and ability to write legibly; Ability to lift/push/pull less than 20lbs.

Work Arrangement

• This position is based in Charlottesville, VA, and is eligible for a hybrid schedule of 3 weeks remote, 1 week on site with additional on-site presence as needed, in accordance with UVA’s remote work guidelines.

Onboarding Requirements

Background checks and pre-employment health screenings will be conducted on all new hires prior to employment. All safety-sensitive positions with direct patient interaction also require a drug screen.

Position Compensation Range: $20.68 - $32.05 Hourly

Benefits

• Comprehensive Benefits Package: Medical, Dental, and Vision Insurance
  
• Paid Time Off, Long-term and Short-term Disability, Retirement Savings
  
• Health Saving Plans, and Flexible Spending Accounts
  
• Certification and education support
  
• Generous Paid Time Off
  

UVA Health is a world-class Magnet Recognized academic medical center and health system with a level 1 trauma center. 2023-2024 U.S. News & World Report “Best Hospitals” guide rates UVA Health University Medical Center as “High Performing” in 5 adult specialties and 14 conditions/procedures. We are one of 70 National Cancer Institute designated cancer centers. UVA Health Children’s is named by 2023-2024 U.S. News & World Report as the best children's hospital in Virginia with 9 specialties ranked among the best in the nation. Our footprint also encompasses 3 community hospitals and an integrated network of primary and specialty care clinics throughout Charlottesville, Culpeper, Northern Virginia, and beyond.

The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Click here to read more about UVA’s commitment to non-discrimination and equal opportunity employment.