Program Support Technician Senior

Title: Program Support Technician Senior DSP01078

State Role Title: Admin and Office Spec III

Hiring Range: Negotiable and commensurate with experience

Pay Band: 3

Agency: Department of State Police

Location: North Chesterfield, Virginia

Agency Website: vsp.virginia.gov

Recruitment Type: Agency Employee Only - A

Job Duties

About the Position:

The Virginia State Police (VSP) is seeking to hire a Program Support Technician Senior in our Criminal Justice Information Services Division (CJIS) at State Police Headquarters in North Chesterfield, Virginia. The successful candidate will expunge criminal history records from the Virginia Criminal History Network (VCIN) and Federal Bureau of Investigations III (FBI) records; administer court order compliance for criminal justice agencies statewide; maintain the state archive of expunged records, execute criminal record challenges, and maintain FBI linkages through daily and quarterly audits; generate daily action reports to identify office prioritized work activities; research files, generate follow up notices, certify mail packages, and close files; and provide customer service to petitioners, attorneys, and court representatives.

About the Agency:

We are seeking to expand our diverse team of change makers and innovators. As a member of the VSP family, you would make a difference by serving every city, county, town, resident, and visitor of the Commonwealth through supporting our vast public safety mission. Challenge yourself to make a difference today by applying for a career with VSP!
VSP embraces inclusion and diversity in our workforce and in the protection of all people. We embrace our tradition of professionalism and excellence, and we are excited for our future as we continue our journey to become a best-in-class state government agency. We are firmly committed to our family-like culture and are seeking to expand our team.

Minimum Qualifications

•Considerable knowledge of office practices and procedures.
•Working knowledge of basic legal principles, processes and research methods.
•Skill in operating computers and using Microsoft Office applications and other computer formatted functions.
•Demonstrate ability to read, interpret, and apply state statutes, policies, and procedures for order compliance; to research/analyze criminal history records, court orders, petitions and supporting documentation in order to process court petitions/orders; to utilize research, analytical, customer service, organizational, and time management skills; to update criminal history records and meet dissemination requirements; to work independently and as a member of a team, paying close attention to detail; and to communicate effectively orally and in writing in English with agency personnel and with the general public.
•Must be eligible to become Virginia Criminal Information Network (VCIN) certified which requires either United States citizenship or lawful permanent resident of the United States and eligible for naturalization.
•Must be able to work overtime as needed.
•High School Diploma or GED equivalent.

Additional Considerations

•Paralegal experience preferred.
•Experience analyzing legal documents for compliance with laws and regulations preferred.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Elements of the selection process include the screening of application(s); the interviewing of qualified candidate(s), to include pre-employment testing, a presentation and/or a work sample, if applicable; salary negotiation(s) if applicable; a background investigation; and a medical evaluation if applicable. The anticipated duration of the pre-employment process is determined by the successful completion of the above items.

Applications, cover letters and/or resumes shall only be accepted on-line through the PageUp recruitment management system at https://jobs.virginia.gov and must be received by 11:55 P. M. on June 18, 2025. Please limit resumes to four pages and cover letters to one page. Any additional attachments received in excess of this will not be considered.

PageUp provides a confirmation of receipt of your application, resume and/or cover letter submitted successfully. Please refer to your PageUp account to check the status of your application for this position. For questions, please contact the Talent Acquisition & Employee Relations Section of the Human Resources Division at civilianemployment@vsp.virginia.gov.

The Department of State Police is an Equal Opportunity Employer. Our policy is to extend employment opportunities to qualified individuals on an equal basis regardless of an individual’s race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists); sex; color; national origin; religion; sexual orientation; gender identity or expression; age; veteran status; political affiliation; disability; genetic information; and pregnancy, childbirth, or related medical conditions.

REASONABLE ACCOMMODATIONS ARE AVAILABLE UPON REQUEST

(V)alor (S)ervice (P)ride

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.