Residential Supervisor/QIDP

Title: Residential Supervisor/QIDP

State Role Title: Direct Service Associate III

Hiring Range: $56,519-$77,996

Pay Band: 3

Agency: Dept Behavioral Health/Develop

Location: Southeastern Va Training Centr

Agency Website: https://dbhds.virginia.gov/facilities/sevtc/

Recruitment Type: General Public - G

Job Duties

Full-time w/State Benefits Must be available to work the 9:00 a.m. – 5:30 p.m. shift Southeastern Virginia Training Center is seeking a Residential Manager/QIDP to support the facility’s mission by chairing Personal Support Team (PST) meetings for each assigned individual that results in a person-centered array of supports that address the individual’s safety, happiness and development. The incumbent will coordinate the implementation of the designed Individual Support Plan by (PST) members and outside providers to ensure quality of supports, compliance with established facility policies and procedures, and the probability of positive outcomes. Monitor PST documentation quality for adherence to Medicaid licensure and other State and DBHDS regulatory standards. Serve as Administrator on Duty (AOD) for Residential Homes as assigned. • Prepares PST pre-meeting information at least 1 2 weeks prior to each annual PST and distributes to PST members for review and comments. • Facilitates PST discussions that result in a comprehensive Individual Support Plan (ISP) with prioritized desired outcomes and pertinent supports. • Follows established Statewide Person-Centered Planning initiatives regarding quality ISP development. Ensures last year’s outcomes are reviewed. Incorporates proper focus, integration, and support content for upcoming year’s ISPs. • Ensures assessments are completed annually and as needed, and adequate environmental supports and assistive devices are available for each assigned individual. • Aware of concerns related to care or program delivery. • Ensures compliance with Medicaid, licensure and other State and DBHDS regulations regarding support delivery through active treatment observations, ISP development and support delivery. • Assesses the implementation of quality support delivery as outlined in each individual’s ISP and report any concerns to the Assistant Director of Residential Services to resolve conflict. • Conducts ISP Reviews on assigned individuals every other month or quarterly and submits copies to the his/her Department Head. Electronically submits ISP Review Reports and POC lists. • Completes ISP Reviews for an assigned home during the same month with 100% completeness between the 10th and end of the month. • Reports any late or unacceptable staffing reports per facility policy with copies to his/her Department Head. • Attends regularly scheduled meetings with Support Partners and personal support team members to discuss assigned individuals ongoing and participate in action plans as scheduled. • Completes assignments on a daily basis without continuous supervision. • Monitors provision of adequate individual care through regular observation of support delivery and review of available documentation for progress and program revision

Minimum Qualifications

1. Bachelor’s degree in human services field (including, but not limited to: Sociology, Special Education, Rehabilitation Counseling, Social Work, or Psychology)
2. Minimum of two years of experience working with individuals with intellectual and dually diagnosed disabilities.
3 Supervisory experience. Supervisory experience includes evaluating staff, training staff, disciplinary actions, hiring and terminating staff. Supervisory experience working at the Director level
4. Must have Valid Driver’s License.
5. Previous experience working within an ICF and/or working directly with an ICF in an evaluative, consultative, and/or auditing role.
6. Previous experience developing and managing schedules, managing and controlling overtime costs within provided budget.
7. Previous experience developing initiatives, strategic plans, and goals within a department/division.
8. Previous experience in adult day activity, vocational training, supervision, Department of Labor Regulations, Time Studies Methods, Microsoft Office Outlook, Excel and Access.
9. Successful completion of ability to complete preservice training class, including completion of medication course, CPR, first aid, TherOps certification and state approved behavior interaction procedures.

Additional Considerations

Master’s degree in relevant Human Services field.
QIDP experience.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Southeastern Virginia Training Center only accepts online applications via PAGEUP. Resumes and other documents may accompany the application but will not serve as a substitute for an application. Faxed, e-mailed or mailed applications will not be accepted. Please refer to your PAGEUP account for the status of your application and this position. This posting will remain open for a minimum of five (5) business days.


Southeastern Virginia Training Center offers a comprehensive benefit package to include your choice of four health insurance plans, paid life insurance and retirement plans, 12 paid holidays, annual and sick leave.


Commonwealth’s Alternate Hiring Process: In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Certified Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: https://www.vadars.org/drs/cpid/PWContact.aspx
, or call DARS at 800-552-5019.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact Human Resources at 757-424-8545 for assistance. Minorities, Individuals with disabilities, Veterans, and people with National Service experience are encouraged to apply. EEO/AA/TTY.

Southeastern Virginia Training Center is an Equal Opportunity Employer. Employment opportunities are open to all regardless of race, sex, color, national origin, religion, sexual orientation, gender identity, age, veteran status, political affiliation, genetics or disability.


DBHDS is a healthcare organization and must comply with the federal Centers for Medicare and Medicaid Services (federal CMS) guidance on Omnibus COVID-19 Health Care staff Vaccination Regulation which requires vaccination of all employees or an exemption. A job offer of employment is contingent upon the candidate meeting these guidelines as a condition of employment.

Contact Information

Name: DaShanta White, HR Recruiter

Phone: 757-424-8545

Email: dashanta.white@dbhds.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.