Student Center Assistant- Portsmouth (2 positions)

Tidewater Community College has served South Hampton Roads – both students and employers – for 50 years. It has grown from 1 campus into a regional educational and economic force. TCC is the largest provider of higher education and workforce services in Hampton Roads, enrolling nearly 28,000 students in 2019-20. Founded in 1968 as a part of the Virginia Community College System, Tidewater Community College (TCC) services South Hampton Roads with 4 campuses in Chesapeake, Norfolk, Portsmouth, and Virginia Beach, 7 regional centers and 2 important cultural institutions. The college had 3,203 graduates in 2019-2020, 40 percent of whom pursued degrees that would let them transfer to 4-year institutions. Of South Hampton Roads residents enrolled in higher education 36% enrolled at TCC. TCC’s institutional accreditation is affirmed through 2027 by the Southern Association of Colleges and Schools Commission on Colleges.

The Portsmouth Campus Student Center provides a quality space and program opportunities for students to study, relax, play, exercise, learn and interact with other students, staff and the Hampton Roads Community. The Student Center Assistant will monitor these spaces, facilitate activities, and engage directly with students to create a co-curricular environment that is safe, orderly, inclusive, and inviting for the entire student population. Additionally, the Student Center Assistant is responsible for supporting student leadership development. This position is integral to cultivating positive experiences for guests of the Student Center.

Functional Responsibilities:

Provide quality service in the various areas of the Student Center, to include the Office of Student Life, Information Desk, event spaces, and the Fitness and Gaming area. Ability to work independently. Report participation highlights and attendance data to supervisors. Perform routine maintenance and clean program and workspaces. Provide input on the development of campus culture and out-of-classroom education enrichment. Report facility and event concerns to appropriate personnel. Provide feedback and input on ways to improve processes and services. Immediate notification to proper professional staff in the event of emergency situations, disturbances, or alarms within the center. Adhere to standard closing procedures, including floor walk-through and equipment shut-down. Review institutional policy and procedures to maintain compliance. Other duties that may be assigned.