Supervising Deputy Clerk-Suffolk GDC

Title: Supervising Deputy Clerk-Suffolk GDC

State Role Title: Supervising Deputy Clerk

Hiring Range: $45,951.00

Pay Band: UG

Agency: Supreme Court

Location: Suffolk General District Court

Agency Website: www.vacourts.gov

Recruitment Type: Agency Employee Only - A

Job Duties

Suffolk General District Court is looking to fill a Supervisory Deputy Clerk position . Position requires an individual with strong multi-tasking abilities, exceptional organizational skills, excellent inner-personal skills, outstanding attendance, superior customer service and effective leadership skills. The selected candidate will be required to report to work during inclement weather and/or emergencies.

The Supervisory Deputy Clerk is assigned operational responsibilities in a high volume, fast-paced office with everyday deadlines and is responsible for a wide range of technical responsibilities in the office. The individual will direct or personally handle the operational activities required for efficient caseload processing to include, but not limited to records management, cash processing, attendance in court, and service to the public. In addition, the individual ensures the court’s instructions are executed and legal documents prepared with accuracy and in accordance with state and local policies.

The Supervising Deputy Clerk is assigned responsibilities by management and/or the Clerk of Court with regular daily deadlines to include the transport of bank deposit bags and mail between the two courthouses. The selected candidate must have their own reliable transportation to perform in the position.

Essential Duties & Responsibilities:
Processes and files court documents, answers telephone inquiries, handles a wide range of complex clerical tasks across the Criminal Traffic division. Assignments include preparing detailed correspondence, court documents and forms in accordance with established guidelines. Entering data into an automated Case or Financial Management System. Delivers a high degree of customer service (in person, by telephone, electronic, and mail) by providing information in person and by telephone, resolves problems, assesses fees, fines, and costs, enters data, completes data entry and alpha and numeric filings. The qualified candidate is

committed to interacting with the public, external or internal agencies and divisions in a friendly, courteous, and patient manner. The Supervising Deputy Clerk is responsible for ensuring all work is completed timely and completing assignments when staff are absent.

Minimum Qualifications

High School diploma or equivalent required; college or business school courses are preferred. Most competitive applicants will have a minimum of three years of supervisory or court experience, legal and judicial knowledge, and will demonstrate competence in areas of responsibility. Financial, court, business, records management, computer skills and office-related experience are essential.
Applicants should be highly organized and possess significant knowledge, skills, and abilities in personnel management, performance, attendance, and time management. Excellent written and verbal communication skills and advanced knowledge of office automation systems and computer software required.

Additional Considerations

Additional responsibilities include cross training, addressing departmental concerns, handling investigations and disciplinary actions, preparing reports, assisting customers at the front counter, filing court documents, docket preparation, attending court sessions, and receipting payments. Must be able to multitask and assume additional responsibilities as assigned by management and/or the Clerk of Court.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Contact Information

Name: Xavier Callistro

Phone: No Calls

Email: humanresources@vacourts.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.