Temporary Conference Assistant for Administration (Multiple Positions)

Working Title: Temporary Conference Assistant for Administration (Multiple Positions)

State Role Title: Administrative and Office Specialist III

Position Type: Temporary

Position Status: Part-Time

FLSA Status: Non-Exempt: Eligible for Overtime

College/Division: Student Life and Involvement

Department: 300069 - Conference Services

Pay Rate: Hourly

Specify Range or Amount: $16.00 - $17.25 per hour

Is this a JMU only position? No

Is this a grant-funded position? No

Is this a Conflict of Interest designated position? No

Beginning Review Date: 01/29/2026

About JMU:

JMU is a publicly funded university with a beautiful campus and a supportive community that is committed to preparing students for the future. JMU offers several perks to all employees including:
• A Tuition Waiver Program that allows employees to have tuition waived for undergraduate and graduate level courses taken at JMU.
• Free Access to the University Recreation Center (UREC): Employees can enjoy facility access and program registration privileges at UREC and University Park. This includes the climbing wall, equipment centers, and group exercise studios.
• A variety of voluntary benefits such as Pet Insurance, Identity Theft and Legal Protection Plans, and several other supplemental benefits.
• Holiday Breaks: The university is granted 12 holidays a year.
• Talent Development Trainings: The Talent Development department offers a wide variety of personal and professional trainings, eligible for all employees to join.

Visit our Benefits site to learn more about the benefits that James Madison University offers to part-time employees!

General Information:

Conference Services at James Madison University is accepting applications for three (3) Temporary Summer Conference Assistant for Administration positions. These positions work closely with Conference Services Staff and Campus Partners to finalize arrangements of facilities and services to best suit the specific program’s needs.

These positions will work primarily day shifts Sunday – Saturday from May 18, 2026, until August 4, 2026, 4 to 5 days per 7-day week. No on-call shifts (no overnight stay), but some evening shifts will be required.

May 18th – May 22nd, the shift will be 9:00 a.m. – 4:00 p.m.
Starting May 25th, the shifts will be approximately 7:00 a.m. – 4:00 p.m., 8:00 a.m. - 5:00 p.m. or 9:00 a.m. – 6:00 p.m. These schedules may be adjusted to accommodate group needs. 32-40 hours per week.

Duties and Responsibilities:

• Manage the ongoing needs of your specific administrative category (Residence Hall Management/Housekeeping/Linens, Billing/Dining/Card Services, Office Administration/EMS/Transportation/Team Support).
  
  

Residence Hall Management/Housekeeping/Linens:

• Assists the Conference Assistants with the preparation of room assignments.
• Tracks room and floor assignments for "Shared-Use" of Residence Halls by multiple camps.
• Arranges pre, during camp and post camp linen services.
• Tracks room assignments for clean and used linen rooms around campus.
• Creates accurate master & copies of Residence Hall diagrams.
• Handles Keys and Key boxes. Tracks and replaces lost keys.
• Organizes hall inspections around camps and housekeeping dates.

Billing/Dining/Card Services:

• Accurately updates the dining details and numbers in IRIS Conference Software.
• Submits dining requests to Dining Services and catering partners.
• Participates in bi-weekly Dining meetings and sends weekly Dining updates email.
• Obtains and maintains records of all dining and card information.
• Submits card requests.
• Creates and maintains "Meal Ticket" requests.
• Reviews and verifies all billing summaries from Planners and enters final billing details.
• Maintains accurate billing information in billing binders.

Office Administration/EMS/Transportation/Team Support:

• Manages Conference Services phone calls and transfers and messages as needed.
• Forwards phone lines to on-call phone for night operations staff.
• Responds to the general Conference Services email.
• Documents and tracks all Conference Cervices equipment loaned to groups.
• Responsible for keeping record of petty cash transactions for lost cards and keys.
• Orders office supplies as needed. Stocks all Conference Services materials.
• Responsible for keeping the office tidy and providing needed announcements and notes on the whiteboards.
• Keeps notes of all team meetings.
• Works with Conference Assistants to confirm meeting spaces and room setups in EMS.
• Works with Conference Assistants to verify transportation requests.
• Assists the team with group check ins, linen placement, and sign distribution.
• Maintains a daily log of calls.

Qualifications:

Required:

• Organization, multi-tasking, and problem-solving skills
• Verbal and written communication and interpersonal skills
• Customer service experience
• Attention to detail
• Experience working in a team, and/or leading a team
• Experience with Microsoft Office programs, databases, or administration computer software.
• A valid driver's license is required for this position.

Additional Posting Information:

JMU Conference Services is also hiring Conference Assistants for Planning and Conference Assistants for Night Operations.

To apply to the Conference Assistants for Planning position, visit jobs.jmu.edu and reference posting number 20001736.

To apply to the Conference Assistants for Night Operations position, visit jobs.jmu.edu and reference posting number 20001733.

Conditions of Employment:  

Employment is contingent upon the successful completion of a criminal background check.

This is a part-time wage position working up to an average of 29 hours per week over the course of a calendar year with no benefits.

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.

EEO Statement:

James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.

We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.

Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: (540) 568-6991.

Reasonable Accommodation:

If you are an individual with a disability and need assistance searching or applying for jobs please contact us at (540) 568-3597 or jobs@jmu.edu. You may also visit the JMU Human Resource Office, located at 752 Ott Street, Harrisonburg, VA 22807 and we will be happy to assist you.