VA School Certifying Official

https://jobs.odu.edu/postings/20767

Norfolk, Virginia, United States

REGISTRAR'S OFFICE

Old Dominion University

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Title: VA School Certifying Official

Agency: ACADEMIC AFFAIRS

Location: Norfolk, VA

FLSA: Non-Exempt

Hiring Range:

Full Time or Part Time: Full Time

Additional Detail

Job Description:

To serve as a VA certifying official by reviewing claims for VA benefits, primarily for Post-911 GI Bill recipients, and by submitting certifications/verifications through the Enrollment Manager portal on a regular basis, both pre- and post-registration. To assist students with questions related to VA benefits, in-person, over the phone, and via email. To monitor the University’s VA Work-Study program.

Minimum Qualifications:

Considerable knowledge of customer service techniques.
Working knowledge of GI Bill benefits.
Effective verbal and written communication skills.
Demonstrated ability to interpret and explain policy.
Demonstrated ability to prioritize work and work independently.
Demonstrated ability to use Excel and perform mathematical calculations.

Preferred Qualifications:

Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer

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