Verifications Coordinator

Job Description:

· Considerable knowledge of the principles of higher education and/or state and federal degree program enrollment regulations.

· Considerable knowledge of FERPA and NSC regulations and processes.
· Considerable knowledge of university operational calendars and information flow regarding student records, biographical data and University policies and procedures.
· Exceptional skill in reviewing credentials and issuing verification documents; conducting educational-based research analyses, identifying problem areas, coordinating complex activities in support of student enrollment services, and promoting and evaluating statewide policies and assigned educational programs.
· Exceptional customer service skills in a student-centric environment.
· Considerable skill in accuracy and attention to detail to respond and interact with diverse populations.
· Excellent organizational, communication, and time management skills.
· Ability to both work as part of a team and work autonomously when appropriate.

· Ability to apply knowledge of specialized enrollment program areas.

· Ability to learn essential aspects of a student information system(SIS).

· Ability to use good judgment and discretion in handling sensitive issues.

· Demonstrated ability to multi-task and not be hindered by frequent interruptions.

· Ability to acknowledge errors in a timely and professional manner.