Veteran Support Specialist
Veteran Support Specialist
Title: Veteran Support Specialist
Agency: Danville Community College
Location: Danville - 590
FLSA: Nonexempt
Hiring Range: $17 - $22 per hour
Full Time or Part Time: Part Time
Job Description:
Danville Community College developed from two institutions, Danville Technical Institute and the Danville Division of Virginia Polytechnic Institute opened in 1936 as Danville Textile School, becoming Danville Technical Institute just after World War II. The Danville Division of Virginia Polytechnic Institute first began as an engineering division in 1946, and was later expanded to include the first two years of course work for all engineering, business administration, liberal arts, and science majors. Beginning in the summer of 1966, all programs taught by Danville Technical Institute were brought under the Virginia Department of Community Colleges. Effective July 1, 1968, the Danville Division of Virginia Polytechnic Institute merged with the existing community college providing the comprehensive programs now offered.
Under the general direction and supervision of the Financial Aid Director and School Certifying Official, the Veteran Support Specialist performs a variety of duties associated with the processing of state, federal, institutional, and local financial aid programs. The Veteran Support Specialist assists students in completing the FAFSA application, Federal Student Loan applications, and Veteran certifications. The Veteran Support Specialist serves as contact for Veterans and/or students receiving Veteran benefits. The Veteran Support Specialist serves as Second Chance Pell Liaison, provides high quality customer service to all internal and external constituencies, and provides support to maintain office structure and continual workflow.
Minimum Qualifications:Danville Community College developed from two institutions, Danville Technical Institute and the Danville Division of Virginia Polytechnic Institute opened in 1936 as Danville Textile School, becoming Danville Technical Institute just after World War II. The Danville Division of Virginia Polytechnic Institute first began as an engineering division in 1946, and was later expanded to include the first two years of course work for all engineering, business administration, liberal arts, and science majors. Beginning in the summer of 1966, all programs taught by Danville Technical Institute were brought under the Virginia Department of Community Colleges. Effective July 1, 1968, the Danville Division of Virginia Polytechnic Institute merged with the existing community college providing the comprehensive programs now offered.
Under the general direction and supervision of the Financial Aid Director and School Certifying Official, the Veteran Support Specialist performs a variety of duties associated with the processing of state, federal, institutional, and local financial aid programs. The Veteran Support Specialist assists students in completing the FAFSA application, Federal Student Loan applications, and Veteran certifications. The Veteran Support Specialist serves as contact for Veterans and/or students receiving Veteran benefits. The Veteran Support Specialist serves as Second Chance Pell Liaison, provides high quality customer service to all internal and external constituencies, and provides support to maintain office structure and continual workflow.
- Knowledge of Federal and State financial aid programs and regulations.
- Knowledge of financial aid processing, verification, and data conflict resolution.
- Ability to maintain up to date knowledge of Veteran benefits and regulations.
- Ability to develop and maintain internal procedures as it pertains to Veteran certifications and reports.
- Ability to problem solve, organize data, and pay close attention to details.
- Ability to handle multiple tasks and meet deadlines.
- Ability to communicate effectively, both written and orally.
- Ability to work independently and as a team.
- Ability to learn new technology and adapt to a frequent change in processes.
- Demonstrated proficiency using Office 365, Google Suite, and similar applications.
- Desire to learn and grow in the role.
- Work experience in higher education areas such as financial aid and/or veteran services
- Experience using tools such as EAB Navigate, PeopleSoft SIS, Canvas, and Enrollment Manager
- Prior military experience in personnel or benefit services
Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer
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