VRC Program Coordinator

Unit: Office of Strategic Enrollment Management

Department: Military Student Services

Department Summary: The Veteran Resource Center (VRC) Program Coordinator directly oversees the federal **Center of Excellence for Veteran Student Success (CEVSS)** program at Virginia Commonwealth University. This includes being responsible for the supervision, training, and evaluation of project staff—including the Veteran Success Coach and graduate assistants; program development, fiscal management, and tracking of grant budgets; maintenance of student service data and reporting SOPs; maintenance of appropriate records of participants’ activities, progress, and eligibility; and oversight of the preparation and submittal of federal Annual Performance Reports (APRs) and grant proposals. Additionally, this position leads campus veteran committees, collaborates closely with the Office of Admissions and the Academic Advisors Board, and leverages data-driven insights to steer meaningful outcomes for military-connected students. This position reports to the Assistant Director of Military Student Services. This is a 100% FTE, grant-funded annual appointment; this position is primarily in person with flexibility for remote work as approved.

Core Responsibilities: 

(50%): Program management

• Plan, organize, and direct on-campus programs, services, and outreach activities related to Veteran and military-connected students.
• Develop and implement the necessary strategies to carry out the program
• Collaborate with staff in other campus offices to ensure student issues are resolved and process changes are implemented to increase effectiveness and student success. 
• Document outcomes and conduct assessments. 
• Develop and update the project policy and procedure manual.
• Work closely with the Office of Admissions to enhance and assist in the recruitment of prospective Veteran Students.
• Lead the campus committees related to serving our veteran community.
• Actively participant in the University Academic Advisors Board to enhance understanding of military-affiliated student experience with academic advisors and university faculty/staff.

(30%): Administrative

• Assist in the completion of the Annual Performance Report (APR) and federal/ancillary grant writing.
• Oversee the development of program materials that are required for assessing, recruiting, and monitoring participant progress.
• Track budget expenditures and reports required by the principal investigator.
• Remain knowledgeable about proposed and enacted federal legislation which affects veterans' educational programs by maintaining membership in professional organizations and participating in national and regional conferences.

(10%): Supervision

• Supervise the Veteran Success coach position.
• Hire and train graduate assistants that will aid in providing academic, social, and cultural programs for program participants.

(10%): Data Analysis

• Develop and maintain reporting SOP.
• Implement and collaborate on reporting changes required under the grant narrative.
• Use data-driven insights to steer the program to meaningful outcomes for Veteran students.

Other Position Details:

• This is a restricted, grant-funded position with funding currently available for three-years. Continued employment is dependent upon availability of funding.
• The position is eligible for flexible work arrangements up to 40% remote.
• VCU is committed to hiring veterans! VCU is proud to be a Virginia Values Veterans (V3) certified employer. In addition, VCU offers enhanced leave benefits to veterans.
• Some travel for conferences and local partnerships is required – Trips with total mileage beyond 25 miles will be reimbursed, appropriate hotel and per diem expenses will also be provided.

Qualifications:

Minimum Qualifications

• Bachelor’s Degree in Education, Social Work, Counseling, Public Administration, or related field is required.
• Experience supervising professional staff or student employees.
• Strong verbal and written communication skills with the ability to advocate on the student’s behalf with faculty and staff.
• Experience working with the military-affiliated population and knowledge of resources available to the population.
• Professional experience in higher education.
• Computer skills, including Microsoft office, Google Suite, ERP systems, and data visualization tools.
• Demonstrated ability to work in and foster an environment of respect, professionalism and civility with a population of faculty, staff, and students from all backgrounds and experiences, or a commitment to do so as a staff member at VCU.

Preferred Qualifications

• Master’s Degree in Education, Social Work, Counseling, Public Administration, or related field is required.
• Background in advising undergraduate students as they prepare for graduate school admissions; knowledge of requirements/processes.
• Background in advising undergraduate students as they prepare for graduate school admissions; knowledge of requirements/processes.
• Four (4) years of experience providing direct service to students in a grant-funded or similar program with at least two years of experience providing services related to project objectives.
• Experience with Banner or other student information systems.

Salary Range: $55,000-$60,000

Benefits: All full-time university staff are eligible for VCU’s robust benefits package that includes comprehensive health benefits, paid annual and holiday leave, generous tuition benefits, retirement planning and savings options, tax-deferred annuity and cash match programs, employee discounts, well-being resources, abundant opportunities for career development and advancement, and more.

FLSA Exemption Status: Exempt

Hours per Week: 40

Restricted Position: Yes

ORP Eligible: No

Flexible Work Arrangement: Hybrid

University Job Title: 35224N - Sr Specialist SS 1

Contact Information:
Contact Name: Bryan Sandford
Contact Email: sandfordb@vcu.edu

Posting Opens: 10/20/2026

Posting Closes: 11/3/2026 at 11:55PM