Administrative Assistant and Graduate Program Support Technician

Job Description:

Demonstrated knowledge of modern office procedures and tools (Microsoft Office Suite, Banner, etc) and strong knowledge of customer service, problem resolution, and management techniques for effective and successful departmental operations. Effective oral and written communication skills with a demonstrated ability to draft and prepare correspondence, reports, spreadsheets, and complete special projects. Strong critical thinking skills required that enable independent decision making, problem solving, and initiating and carrying out projects. Demonstrated ability to coordinate and plan administrative support activities and to prioritize and manage multiple projects simultaneously while producing quality, timely work. Demonstrated ability to promote efficient workflow and to interpret and apply university policies and procedures. Demonstrated ability to communicate effectively with professional and para-professional staff, faculty, students, and external agencies/individuals who may seek assistance from the department. Demonstrated effectiveness working in team setting.