Casework Manager

Title: Casework Manager

State Role Title: Prog Admin Specialist II

Hiring Range: $75,000.00 - $97,335.00

Pay Band: 5

Agency: Department of Juvenile Justice

Location: Bon Air JCC

Agency Website: https://www.djj.virginia.gov

Recruitment Type: General Public - G

Job Duties

The Virginia Department of Juvenile Justice (DJJ) protects the public by preparing court-involved youth to be successful citizens. DJJ is committed to excellence in public safety by providing effective interventions that improve the lives of youth, strengthening both families and communities within the Commonwealth.

The Bon Air Juvenile Correctional Center is seeking a Casework Manager to coordinate and manage the staff and activities of the Case Management unit. This position will ensure compliance with all case management, residential standards, Standard Operating Procedures, regulations, and Code of Virginia. Provides oversight for youth population management.

This is a public-facing position that requires in-person, face-to-face work with the public to include staff and/or juveniles in our care. Requires in-person work with juveniles and/or their families; Requires participation in collaborative/multidisciplinary staff meetings. Requires periodic 24-hour on-call work, including after-hours (5:00 p.m. to 8:00 a.m.) and weekend duties.

Core Responsibilities (not limited to):

• Administrative and human resource management duties as listed in the Employee Performance Profile.
• Utilizes FW-PBIS fidelity tools as part of staff performance management.
• Uses data to track and verify identified outcome measures.
• Provides feedback to staff on meeting expectations set forth in the PBIS fidelity tool and provides feedback if expectations were not met.
• Collaborates with the Behavior Analytic team for technical supervision and implementation support.
• Supervise directly and through subordinate staff all components relating to the facility's case management processes.
• Serve as liaison between Operations, Division of Education, Programming, and the Behavioral Services Unit to coordinate and ensure the scheduling of treatment services, while being cognizant of security requirements, residents’ records, and educational programming requirements.
• Coordinate the provision of treatment and counseling services of youth in our care by monitoring the delivery of psycho-educational support, processes, and therapeutic groups, individual counseling, psychological and psychiatric services, and case management 
• Handle confidential and sensitive juvenile information in accordance with laws, policies, and DJJ guidance, including encrypting emails containing sensitive information

Minimum Qualifications

• Working knowledge of adolescent developmental behavior.
• Working knowledge of the principles and techniques of case management, rehabilitation counseling, and evidence-based practices.
• Demonstrated ability to effectively supervise subordinate staff, ensure that certification standards are met and maintained, ability to interpret and implement policies, procedures, and treatment program recommendations.
• Ability to ensure compliance with departmental and interdepartmental residential standards, maintain effective working relationships with numerous departments and levels of management.

Additional Considerations

N/A

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Special Instructions to Applicants:

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Application Process:
Individuals desiring to be considered for this position must submit a completed employment application or you may attach a resume before the position’s closing date. Applications received after the closing date will not be considered. Applications sent through postal mail, email, or fax will not be considered.

Applicants are encouraged to be specific regarding job-related knowledge, skills, and abilities.
You will be provided an email confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application. Status updates will not be provided via telephone or email.

Background & Pre-employment Screenings:
Selected applicants are subject to a background investigation and pre-employment drug screen. Investigations may include fingerprint checks (State Police, FBI); local agency checks; employment verification; verification of education (if required and relevant to employment); credit checks; and other checks based on the position.

Pre-employment medical screenings are required for some DJJ positions.



Reference Check: At least two references' names and contact information will be required from all finalists who advance in the selection process.

Driver License: A valid driver’s license is required of DJJ employees to operate a state-owned or leased vehicle.

Supplemental Questions:
You may be required to respond to position-specific questions at the end of this application. This information may help us evaluate your credentials and qualifications for the job. Failure to respond to any questions may disqualify you from further consideration.

Lay off Policy 1.3:
If you have been impacted by the DHRM Policy 1.3 layoff and have a valid Interagency Placement Screening Form (Yellow Card) or Preferential Hiring Form (Blue Card), it is necessary to submit the card before the closing date for this position. You can include the Card as an attachment with your state application.

DJJ Welcomes Veterans:
DJJ is committed to recruiting, hiring, and retaining qualified Veterans and their spouses. Veterans who are hired into state positions may be eligible to receive additional leave accruals based on their total years of service in the military, National Guard, or Reserve. If applicable, please submit form DD-214 with your state application.

The Commonwealth of Virginia welcomes all applicants authorized to work in the United States. Sponsorship is not provided; therefore, applicants must be a citizen or national of the U.S., a Lawful Permanent Resident, or an alien authorized to work.

Reasonable Accommodations: Reasonable Accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact our Human Resources Department for further assistance.

Equal Opportunity Employer: The Department of Juvenile Justice practices fair and equal employment opportunities to all employees and applicants in accordance with applicable laws and regulations. It is our policy to prohibit discrimination on the basis of race, sex, color, national origin, religion, sexual orientation, gender identity, age, veteran status, political affiliation, genetics, or disability in the recruitment, selection, and hiring of its workforce. Qualified individuals with disabilities are encouraged to apply. It is our goal to foster a culture that demonstrates the principles of civility, diversity, opportunity, and inclusion.

Contact Information

Name: DJJ Talent Acquisition Team

Phone: Please email your questions to recruit@djj.virginia.gov

Email: recruit@djj.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.