DGS has an opportunity for a dynamic IT professional with a history of effective and varied device and customer support in a fast-paced team environment. Qualified candidates should have a passion for technology, a business mindset, a customer service-oriented attitude, strong communication skills, and a willingness to work with others. The successful candidate will be able to prioritize, troubleshoot/resolve problems and follow-through with internal clients.
This position will be directly involved with configuration, installation and support of a building automation\security\surveillance network and server infrastructure in a campus environment. You will work with a variety of stakeholders to support a resilient and reliable surveillance infrastructure.
Responsibilities:
• Provide technical information to guide purchase decisions • Configure, install and support the hardware and server systems required to provide a robust campus infrastructure in support of our tenant agencies • Perform routine monitoring and maintenance on the systems and hardware in the environment • Respond to requests for assistance; effectively elicit information from impacted users, diagnose and correct issues • Update documentations and diagrams to accurately and effectively capture the environment • Work closely with other team members to ensure knowledge transfer and support
DGS offers excellent health benefits at affordable pricing, pre-tax spending accounts, paid life insurance, paid Short- and Long-Term Disability benefits, paid holidays, vacation, and other leave benefits, wellness programs, and a state retirement plan with options for tax-deferred retirement savings including employer matching. DGS is a qualifying employer for the Public Student Loan Forgiveness Program.
Minimum Qualifications
• Network design and implementation experience • Experience with Administration of Windows enterprise systems including Domain Controllers, antivirus, and databases • Experience with Firewall configuration and support • Experience with Fiber optic and copper wiring • Must have previous experience supporting Active Directory, DNS, DHCP and RADIUS/RRAS • MS Office tools such as MS Word, Excel, Visio and Project. Must be able to prepare technical documentation using these and other tools • Considerable experience with routers, firewalls, switches, VPN, LAN/WAN, wireless LAN technologies, Juniper and/or Avaya, Cisco equipment • Demonstrated advanced knowledge in infrastructure hardware, hardware management and testing tools • Demonstrated knowledge and understanding of network security, and the systems that support network monitoring and management • Demonstrated ability to perform as project manager of network infrastructure and design projects • Demonstrated ability to lead, problem solve, and deal confidently with technical matters • Demonstrated ability to design and install end-user network systems, including hardware selection, software selection, and integration • Demonstrated ability to work independently • Professional effective verbal and written internal and external communication • Ability to work flexible hours, with occasional overtime
Additional Considerations
• Hyper-V experience preferred • Previous experience as technical lead for network infrastructure projects a plus • Experience with digital certificates is preferred • Avaya, Extreme, Juniper and/or Cisco equipment expertise is preferred • Industry certifications such as CCNA, Network +, etc. • Experience administering mass storage devices (NAS\SAN) preferred
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
The selected candidate must pass a criminal background check. The selected candidate must pass a fingerprint-based criminal background check.
Applicants that indicate they have preferential hiring rights in the form of a yellow form or blue card must submit these to our office prior to the closing of the posting, in accordance with DHRM policy 1.30. Please note that only current and former employees of the Commonwealth of Virginia that will be or have been laid off are eligible for preferential hiring rights.
Sponsorship will not be provided for this position now or in the future. Confirmation of eligibility to work will be required at time of hire.
Notice: DGS will record information from each new employee’s Form I-9 (Employment Eligibility Verification) into the Federal E-Verify system to confirm identity and work authorization.
Fax, e-mail or mail applications will not be accepted. The online state application must contain all required information and fully respond to questions to be considered for this job opportunity. For assistance or computer access, please visit your local Virginia Employment Office or contact our office jobs@dgs.virginia.gov or 804-786-3910.
Applications will be accepted until a suitable pool of candidates is received. After 5 business days, this position may be closed at any time.
The Virginia Department of General Services is an equal opportunity employer. Minorities, individuals with disabilities, Veterans, and individuals with AmeriCorps, Peace Corps, and other national service experience are encouraged to apply.
Applicants in need of accommodation during the application and/or interview process may contact DGS at 804-786-3910 for assistance.
Contact Information
Name: DGS Human Resources
Phone: 804-786-3910
Email: jobs@dgs.virginia.gov
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer
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