Undergraduate Academic Advisor

Department: Col of Engineering and Computing

Classification: Education Support Spec 3

Job Category: Classified Staff

Job Type: Full-Time

Work Schedule: Full-time (1.0 FTE, 40 hrs/wk)

Location: Fairfax, VA

Workplace Type: Hybrid Eligible

Pay Band: 04

Salary: Salary commensurate with education and experience

Criminal Background Check: Yes

About the Department:

The primary purpose of the Computer Science Department is to provide innovative approach to technology in achieving the academic excellence and high-quality services to all its constituents including visitors, chair and faculty, current and prospective students through sound administrative team support. The department’s objectives are offering Computer Science programs at undergraduate, graduate and doctoral level.

About the Position:

The George Mason University Computer Science Department, within the College of Engineering and Computing, seeks a proactive, organized, collegial, and self-reliant full-time Undergraduate Academic Advisor for students. This position requires timely academic advising to current, prospective, and transfer students on academic policies and course selections for Computer Science undergraduate programs and certificates.

Responsibilities:

• Advises current undergraduate students in decision making and developing a plan of study consistent with students' interests, desires and abilities;
• Assists students regarding course selection, prerequisites, transfer courses, registration and overrides, career and/ or educational goal and general university rules and regulations;
• Coordinates processing of graduation applications, ensures that students meet departmental requirements of degree progress, acts and assists in trouble shooting and problem solving;
• Assists students in establishing or clarifying appropriate educational and vocational goals, assists students with problems of social or personal nature and assists in career decision making or making appropriate referrals;
• Communicates essential academic registration information; Acts as a liaison in communicating students concerns, problems and issues.
• Distributes information and assists in implementing and performing student support services tasks;
• Assist in coordination of efforts to organize departmental functions for students, including events such as orientation or faculty-student advising meetings;
• Participates in university wide programs and events related to undergraduate students such as admissions, orientation, advising, graduation and other social and networking events;
• Assists and functions as liaison between students, faculty, management and administrative agents in understanding the programs, university rules and regulations;
• Assists and performs the oversight of operations related to student records, graduation and student recruitment functions;
• Generates correspondence in communicating with students, faculty and other administrators in writing and via e-mail or other communication means in response to students and other constituent's inquiries in fostering student success as needed;
• Assists with administrative tasks and assigned tasks including but not limited to: Telecom coordination, Fixed Assets inventory coordination, textbook ordering, classroom and conference room reservations, file creation and maintenance for all undergraduate programs, filing and statistical reports; and
• Additional duties as required.

Required Qualifications:

• High school diploma or equivalent;
• Some experience in higher education;
• Microsoft office, Internet, E-Mail experience;
• Spreadsheet and data entry experience; 
• Knowledge of basic word processing, spreadsheet and data entry applications;
• Strong communication and organizational skills; and
• Skill in usage of the multi-line telephone and copier.

Preferred Qualifications:

• Bachelor’s degree in related field;
• Strong background in higher education and/or academic advising;
• Ability to establish and maintain an effective rapport and working relationship with individuals from diverse social and ethnic backgrounds; and
• Strong communication and organizational skills, knowledge of basic word processing, spreadsheet and data entry applications, skill in usage of the multi-line telephone and copier.

Instructions to Applicants: 

For full consideration, applicants must apply for Undergraduate Academic Advisor at https://jobs.gmu.edu/. Complete and submit the online application to include three professional references with contact information, and provide a Cover Letter/Letter of Intent with Resume for review.

Posting Open Date: March 11, 2025

For Full Consideration, Apply by:  March 24, 2025

Open Until Filled:  Yes