Educate VA Program Support Technician

  • https://jobs.vccs.edu/postings/87108
  • Henrico County, Virginia, United States
  • English - JSR (Reynolds)
  • J. Sargeant Reynolds Community College
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Title: Educate VA Program Support Technician

Agency: J. Sargeant Reynolds Community College

Location: Henrico - 087

FLSA: Nonexempt

Hiring Range: Commensurate with qualifications and experience; $52,000 - $55,000

Full Time or Part Time: Full Time

Additional Detail


Job Description:


Reynolds is one of the largest community colleges in Virginia and serves Virginia’s capital city and five nearby counties. Annually, our four campus sites serve approximately 13,000 credit students and provide training for 7,400 students through the Community College Workforce Alliance. Reynolds is committed to hiring and retaining a diverse, culturally competent staff at all levels of the organization who reflect the demographics of our students. We also believe in providing an ongoing investment in our faculty and staff to deepen their skills and competencies to serve the full range of our student population.

The Educate VA Program Support Technician will support the Community College Workforce Alliance's (CCWA) mission by providing administrative and program support to the Educate VA leadership team and programs. This will include all participants or potential candidates in the Educate VA Career Switcher program.

This Program Support Tech will help coordinate classes, provide basic technology support, assist with student registrations, process applications, prepare licensure files, collect data, and generate a variety of reports, as needed. Additionally, the candidate will need to effectively communicate with both internal and external customers to include Virginia school division leaders and other stakeholders in various state agencies.

Total Rewards That Recognize and Support Your Impact

  • Competitive state health benefits, including multiple medical plans, dental, vision, hearing, and premium rewards
  • Participation in the Virginia Retirement System (VRS), including employer-paid contributions and voluntary supplemental retirement savings options
  • Generous paid time off, including annual personal leave, sick leave, holidays, and paid parental leave
  • Flexible Spending Accounts (FSAs) to help offset medical and dependent care costs using pre-tax dollars
  • Access to the Employee Assistance Program (EAP), which includes confidential support services, legal and financial counseling, and up to four no-cost counseling sessions per incident
  • Professional development opportunities including tuition assistance, training programs, and a strong culture of internal promotion
Minimum Qualifications:

Knowledge, Skills, and Abilities (KSAs):

  • Considerable knowledge of generally accepted administrative and office support functions.
  • Demonstrate high-level proficiency with applicable software programs including MicroSoft Office Suite, Google Workspace, and the internet.
  • Demonstrate ability to manage priorities and work independently while demonstrating excellent organizational and office management skills.
  • Demonstrate ability to communicate effectively, orally and in writing, with individuals both internal and external to the organization, and successfully working with multi-generational and diverse populations.
  • Demonstrate ability to establish positive working relationships while working independently and as part of a team to provide excellent customer service to stakeholders and clients.
  • Working knowledge of state, college, and organizational grant and tuition regulations and processes.
  • Demonstrated ability to research and solve problems independently.
  • Ability to organize, coordinate, prioritize multiple tasks and keep accurate records while working in a fast paced rapidly changing environment.
Additional Considerations:

Experience in office administration and working with computer-based student information systems and financial reports.

 

Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer

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