Family Services Manager

Qualifications:

• Minimum of a Bachelor’s degree in a Human Services field or minimum of a Bachelor’s degree in any field with a minimum of two years of appropriate and related experience in a Human Services area (Section 22VAC40-670-20 of the Administrative Code of Virginia); possession of a Bachelor’s degree in Social Work or Master’s degree in Social Work and a Commonwealth of Virginia Social Worker license are preferred.
• Considerable experience in assigned program area/human services programs and successful completion of all required training; supervisory experience managing and supervising professionals involved in social services programs; considerable work experience in developing/implementing/monitoring/managing case plans and overseeing caseload management.
• Must possess reliable transportation to work site(s).
• Knowledge of best practices in leadership principles and safety management as it pertains to Social Services programs; principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction.
• Skill in use of computer software, especially Microsoft Office Suite.
• Ability to establish and implement effective administrative programs and procedures; establish priorities for the completion of work in accordance with sound time-management methodology; handle a variety of human services issues with tact and diplomacy in a confidential manner; express ideas concisely, orally and in writing; establish and maintain effective working relationships with staff, other County officials, and the public.
• Ability to maintain complex records, assemble and organize data, and prepare reports from such records; exercise independent judgement and initiative and attention to detail in accordance with established policies and procedures with minimal supervision.

Click here ​for full job description. Accepting applications until position is filled. Cover letters and resumes may also be attached, but a fully completed application is required for your application to be considered.

James City County is dedicated to building a diverse workforce and is committed to providing reasonable accommodations. If you need assistance with completing the employment application, please contact the HR Department at 757-253-6680 or email HR.Recruit@jamescitycountyva.gov.