Financial Aid Outreach Technician

  • https://jobs.vccs.edu/postings/85573
  • Richmond County, Virginia, United States
  • Title III SIP
  • Rappahannock Community College

Title: Financial Aid Outreach Technician

Agency: Rappahannock Community College

Location: Richmond County - 159

FLSA: Nonexempt

Hiring Range: The anticipated salary range will be commensurate with experience and will not exceed $42,000.

Full Time or Part Time: Full Time

Additional Detail


Job Description:
Rappahannock Community College (RCC), founded in 1970, provides high-quality educational and training opportunities throughout a 12-county service region an hour east of Richmond on the beautiful western shore of the Chesapeake Bay with access to fresh local seafood and water activities. RCC delivers accessible and affordable educational opportunities, including for-credit transfer and career technical programs, robust distance education coursework, quality dual enrollment courses, and award-winning workforce training and credentialing programs. RCC’s annualized enrollment of 3,259 credit students in 2023-2024 and over 800 workforce and community development students are supported by over 120 full-time employees and 200 part-time/adjunct employees across two main campuses and four satellite sites.

RCC is a two-campus institution serving a rural 12-county area in the Chesapeake Bay region of Virginia, whose mission is to provide inclusive access to exceptional training and educational opportunities meeting the community’s needs and preparing individuals for success as learners, employees, and citizens.

The College desires candidates with a commitment to the community college mission. The successful candidate will be committed to academic excellence, continuous improvement through professional development, and creating a collegial environment of civility, collaboration, and open communication. The College strives for staff with expertise in best practices and innovative strategies that support teaching and learning and who are well connected to the communities we serve.

Are you someone who wants to help students achieve their educational and professional dreams?

RCC seeks applicants for the Financial Aid Outreach Technician position. This is a full-time, restricted classified position, currently grant-funded through September, 2028. Continuation of the position is contingent upon funding. RCC has an excellent benefits package, and the anticipated salary range will be commensurate with experience and will not exceed $42,000.

Reporting to the Financial Aid Coordinator, The Financial Aid Outreach Technician will provide financial aid education and outreach, financial aid counseling and information assistance, and help students who are on financial aid warning or suspension. The incumbent will plan and provide training on financial aid processes to high school students, college students, parents, faculty and staff. This position will provide accurate and complete information about all financial aid programs and veterans affairs benefits to interested students, parents, high school counselors, and other colleges and agencies, with a specific focus on helping students from historically economically disadvantaged parts of our service region. The incumbent will also review and assist students with completing required forms. This position is located on our Warsaw campus and will require some outreach and education to be done in the evening and weekend hours.
Minimum Qualifications:

  • Customer service experience
  • Ability to meet and assist the public
  • Ability to monitor satisfactory academic performance and counsel and advise students
  • Ability to keep meticulous records
  • Ability to work independently
  • Strong math and analytical skills
  • Strong presentation and communication skills
  • Proficiency in Microsoft Office Suite

Additional Considerations:

  • Customer service and advising experience in a higher education setting
  • Knowledge of and skills with using PeopleSoft Student Information System (SIS)
  • Knowledge of financial aid processes

 

Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer

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