Hourly Global Learning Assistant - Global Education Office

req7370

Richmond, Virginia, United States, 23284

Virginia Commonwealth University

VCU's Global Education Office has an exciting opportunity for an Hourly Global Learning Assistant!

The Hourly Global Learning Assistant will play a crucial role in supporting the Global Learning Office through a variety of administrative and programmatic tasks. This position is ideal for someone passionate about international education and student services, offering a unique opportunity to gain hands-on experience in a dynamic and globally-focused environment.

Key Responsibilities:
Typical duties of the Hourly Global Learning Assistant include, but are not limited to:

Global Learning Support:

Assist with international student insurance and medical resource information.
Coordinate travel logistics and onboarding for new international students.
Support matching and guest planning for inbound/outbound students.
Track Peace Corps Prep (PCP) students and coordinate related events.
Audit the website for inactive links and outdated information.
Assist with outreach efforts, including creating materials and coordinating student participation in events.
Coordinate International Education Week activities.
Support Global Learning hosted/sponsored events and programs.
Create and disseminate event information for Global Learning populations.

Education Abroad:

Provide administrative support for overseas payments and academic records.
Assist with course maintenance and credit transfer processes.
Manage communication between GEO's outreach programs, faculty, staff, and external partners.

General Office Support:

Provide front desk support, handling calls, emails, walk-ins, and scheduling requests.
Process student payments and reconcile application systems.
Organize and maintain student records, supply closets, and office spaces.
Manage office operations such as mail, answering phones, scheduling meetings, etc.
Support students through advising, program support, and other services, including processing student applications.

Required Qualifications:

Bachelor's degree and 1 to 3 years of relevant professional experience or an equivalent combination of education, training, and experience;
Proven experience as an administrative assistant, office manager, or similar role;
Exceptional written and verbal communication skills; ability to provide excellent service to faculty, staff, students, and outside constituents;
Experience leading or supporting events;
Strong organizational, time-management, and multitasking skills;
Proficiency in Google Suite, with the ability to learn new software as needed;
Ability to adapt to change and ambiguity; ability to work across departments;
Ability to work independently with minimal supervision;
Demonstrated experience working in and fostering an environment of respect, professionalism and civility with a population of faculty, staff, and students from various backgrounds and experiences, or a commitment to do so as a staff member at VCU.

Preferred Qualifications:

Experience studying, living, volunteering, teaching, or working abroad;
Knowledge of a second language;
Familiarity with TerraDotta Software or similar web-based office and application management systems;
Proven ability to enhance office productivity and efficiency;
Advanced skills in Microsoft Office;
Design skills, including familiarity with Canva;
Experience in content creation for social media;
Ability to anticipate needs and proactively assemble appropriate resources.

Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer

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Categories 474ed6c5

Employment Type 5d93e07d

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Hourly Global Learning Assistant - Global Education Office